[SERVER-25390] Starting mongod (via systemctl): Job for mongod.service failed. See 'systemctl status mongod.service' and 'journalctl -xn' for details.[FAILED] Created: 02/Aug/16 Updated: 21/Sep/16 Resolved: 21/Sep/16 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | Admin |
| Affects Version/s: | 3.0.12 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Karisiddappa Shiva Kumar | Assignee: | Kelsey Schubert |
| Resolution: | Incomplete | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Operating System: | ALL |
| Steps To Reproduce: | sudo systemctl start mongod |
| Participants: |
| Description |
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unable to start mongodb as a service. we are able to start with mongod --config /etc/mongod.conf |
| Comments |
| Comment by Kelsey Schubert [ 21/Sep/16 ] |
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Hi kumar_kshiva, We haven’t heard back from you for some time, so I’m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket. Regards, |
| Comment by Kelsey Schubert [ 06/Sep/16 ] |
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HI kumar_kshiva, We still need additional information to diagnose the problem. If this is still an issue for you, would you please address my questions above? Thank you, |
| Comment by Kelsey Schubert [ 18/Aug/16 ] |
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Hi kumar_kshiva, To help us continue to investigate this issue, please answer the following questions.
Thank you, |
| Comment by Karisiddappa Shiva Kumar [ 04/Aug/16 ] |
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from where should i run this command. -bash-4.2$ journalctl -xn I noticed the below messages in /var/log/audit/audit.log. type=USER_AUTH msg=audit(1470296375.260:92604): pid=2688 uid=996 auid=996 ses=203 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg='op=PAM:authentication acct="mongod" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=failed' |
| Comment by Ramon Fernandez Marina [ 02/Aug/16 ] |
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kumar_kshiva, can you please post the contents of the service file, the output of journalctl -xn, and any other information that can help us determine if this is an issue with our startup scripts? Thanks, |