[SERVER-27606] Mongodb community server 3.4.1 cannot run on windows server 2012 r2 Created: 09/Jan/17  Updated: 17/Jan/17  Resolved: 17/Jan/17

Status: Closed
Project: Core Server
Component/s: Build
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: rubin.he Assignee: Kelsey Schubert
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
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Operating System: ALL
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 Description   

While i download Mongodb community server 3.4.1,run mongod on windows server 2012 r2,
it report not found api-ms-win-crt-heap-l1-1-0.dll、api-ms-win-crt-math-l1-1-0.dll、api-ms-win-crt-runtime-l1-1-0.dll、api-ms-win-crt-stdio-l1-1-0.dll,and exit can not run.
then I download api-ms-win-crt-heap-l1-1-0.dll、api-ms-win-crt-math-l1-1-0.dll、api-ms-win-crt-runtime-l1-1-0.dll、api-ms-win-crt-stdio-l1-1-0.dll from internet,put them in Server\3.4.1\bin directory, the exception is disappear,but a new system exception "the application was unable to started correctly(0xc000007b)" is reported,then server exit.

environment:windows standard server 2012 r2



 Comments   
Comment by Kelsey Schubert [ 17/Jan/17 ]

Hi hotcola,

Thanks for the update. I'm glad that installing the update resolved the issue.

Kind regards,
Thomas

Comment by rubin.he [ 16/Jan/17 ]

Hi,Thomas Schubert
Thanks for help! I was away for awhile on a business trip.
after I installed the windows update you gave me,the exception is disappeared.
and mongod server can run normally.
It seems caused by windows server Environmental problems without update patches.

Comment by Kelsey Schubert [ 11/Jan/17 ]

Hi hotcola,

Would you confirm whether you have this windows update installed on your machine?

Thank you,
Thomas

Comment by rubin.he [ 10/Jan/17 ]

I have try with msi and zip package, they has the same problem of "the application was unable to started correctly(0xc000007b)".

download url:http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1-signed.msi?_ga=1.923697.167003460.1483941759
http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1.zip?_ga=1.923697.167003460.1483941759

Comment by Kelsey Schubert [ 09/Jan/17 ]

Hi hotcola,

Would you please clarify how you downloaded and installed MongoDB and which particular package you are using? Did you install from the msi or zip?

Thank you,
Thomas

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