[SERVER-29415] Unable to start WiredTiger service due to corruption in WiredTiger.wt Created: 01/Jun/17 Updated: 14/Aug/18 Resolved: 03/Jun/17 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | WiredTiger |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Eran Yaffe | Assignee: | Kelsey Schubert |
| Resolution: | Done | Votes: | 0 |
| Labels: | envm, rpo, rps, trcf, wtc | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Windows server 2012 R2 + VMware Horizon Mirage 5.4 |
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| Attachments: |
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| Operating System: | Windows |
| Participants: |
| Description |
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2017-05-29T07:48:10.150+0000 I CONTROL ***** SERVER RESTARTED *****2017-05-29T07:48:10.693+0000 I CONTROL Trying to start Windows service 'MongoDB'2017-05-29T07:48:10.696+0000 I STORAGE Service running2017-05-29T07:48:10.738+0000 W - [initandlisten] Detected unclean shutdown - \\AZ-MRGSTR-PAC01\M$\MirageStorage\NonSis\MongoData\mongod.lock is not empty.2017-05-29T07:48:10.741+0000 W STORAGE [initandlisten] Recovering data from the last clean checkpoint.2017-05-29T07:48:10.742+0000 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=4G,session_max=20000,eviction=(threads_max=4),statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),2017-05-29T07:48:10.775+0000 E STORAGE [initandlisten] WiredTiger (0) [1496044090:775502][5668:140711126897472], file:WiredTiger.wt, connection: read checksum error [4096B @ 28672, 336979136 != 806227696]2017-05-29T07:48:10.775+0000 E STORAGE [initandlisten] WiredTiger (0) [1496044090:775502][5668:140711126897472], file:WiredTiger.wt, connection: WiredTiger.wt: encountered an illegal file format or internal value2017-05-29T07:48:10.775+0000 E STORAGE [initandlisten] WiredTiger (-31804) [1496044090:775502][5668:140711126897472], file:WiredTiger.wt, connection: the process must exit and restart: WT_PANIC: WiredTiger library panic2017-05-29T07:48:10.775+0000 I - [initandlisten] Fatal Assertion 285582017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x141cf32017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0xfaf172017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0xed7c02017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x149952017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x41923c2017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x418da22017-05-29T07:48:10.943+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x4193ee2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3a89972017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3a8bde2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3b4a5f2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3b39f32017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3b38a32017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3d02fb2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3d0cbf2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x41832f2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3fc8052017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x3ce65a2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0xc832017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x13f2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe mongo::parseNumberFromStringWithBase<unsigned __int64>+0x1f2abf2017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x43bde82017-05-29T07:48:10.944+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x43d5672017-05-29T07:48:10.945+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x43d6252017-05-29T07:48:10.945+0000 I CONTROL [initandlisten] mongod.exe index_collator_extension+0x11c9802017-05-29T07:48:10.945+0000 I CONTROL [initandlisten] sechost.dll GetIdentityProviderInfoByGUID+0x2312017-05-29T07:48:10.945+0000 I CONTROL [initandlisten] KERNEL32.DLL BaseThreadInitThunk+0xd2017-05-29T07:48:10.945+0000 I CONTROL [initandlisten] 2017-05-29T07:48:10.945+0000 I - [initandlisten] ***aborting after fassert() failure |
| Comments |
| Comment by Ramon Fernandez Marina [ 03/Jun/17 ] |
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Thanks for letting us know, and glad to hear you're up and running again. I'd recommend using replication and keeping backups of your data. Regards, |
| Comment by Eran Yaffe [ 02/Jun/17 ] |
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Hi Thomas, |
| Comment by Kelsey Schubert [ 01/Jun/17 ] |
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Hello fezzik12, Thank you for the report. I've attached a repair attempt of the files you've provided. Would you please extract these files and replace them in your $dbpath and let us know if it resolves the issue? If you are still seeing errors after replacing these files, please provide the complete logs from mongod so that we can further investigate. Additionally, if this issue persists, please provide the following information:
Thank you, |
| Comment by Eran Yaffe [ 01/Jun/17 ] |
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Hi Thomas, |