[SERVER-31889] Unable to start MongoDB service Created: 09/Nov/17 Updated: 07/Jan/18 Resolved: 01/Dec/17 |
|
| Status: | Closed |
| Project: | Core Server |
| Component/s: | WiredTiger |
| Affects Version/s: | 3.2.16 |
| Fix Version/s: | None |
| Type: | Question | Priority: | Major - P3 |
| Reporter: | Jane | Assignee: | Mark Agarunov |
| Resolution: | Incomplete | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Participants: |
| Description |
|
Hi Team, I am unbale to start the MongoDB service. Please find the below error captured in error log. I suspect this is OS issue. OS version - Ubuntu - 16 I am unable to read the file which is larger than 2GB, hence i suspect this is the reason mongodb is not coming up. Please check and help me on this 2017-11-08T18:47:30.548+0000 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=7511M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0), ***aborting after invariant() failure 2017-11-08T18:47:30.661+0000 F - [initandlisten] Got signal: 6 (Aborted). , {"b":"5608EAEB8000","o":"16709D9"}, {"b":"5608EAEB8000","o":"1670EBD"}, {"b":"7F2F94FFA000","o":"11390"}, {"b":"7F2F94C30000","o":"35428","s":"gsignal"}, {"b":"7F2F94C30000","o":"3702A","s":"abort"}, {"b":"5608EAEB8000","o":"856AA7","s":"_ZN5mongo25fassertFailedWithLocationEiPKcj"}, {"b":"5608EAEB8000","o":"1376D26","s":"_ZN5mongo17WiredTigerSession9getCursorERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEmb"}, {"b":"5608EAEB8000","o":"1374A3C","s":"_ZN5mongo16WiredTigerCursorC1ERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEmbPNS_16OperationContextE"}, {"b":"5608EAEB8000","o":"1370D14","s":"_ZN5mongo21WiredTigerRecordStore6CursorC1EPNS_16OperationContextERKS0_b"}, {"b":"5608EAEB8000","o":"136F4DC","s":"_ZN5mongo21WiredTigerRecordStoreC1EPNS_16OperationContextENS_10StringDataES3_NSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEEbbllPNS_14CappedCallbackEPNS_20WiredTigerSizeStorerE"}, {"b":"5608EAEB8000","o":"135C35B","s":"_ZN5mongo18WiredTigerKVEngine14getRecordStoreEPNS_16OperationContextENS_10StringDataES3_RKNS_17CollectionOptionsE"},{"b":"5608EAEB8000","o":"129A7C3","s":"_ZN5mongo22KVDatabaseCatalogEntry14initCollectionEPNS_16OperationContextERKNSt7 |
| Comments |
| Comment by Mark Agarunov [ 01/Dec/17 ] |
|
Hello janeeas, We haven’t heard back from you for some time, so I’m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket. Thanks, |
| Comment by Mark Agarunov [ 17/Nov/17 ] |
|
Hello janeeas, If this is still an issue for you, I'd like to request some additional information. in addition to checking the permissions as Micheal requested, could you please check the ulimits set by running ulimit -a as the user you are trying to start mongod as? Also, you state that you are unable to open files larger than 2GB, do you know how this limit is enforced? Thanks, |
| Comment by Michael Cahill (Inactive) [ 13/Nov/17 ] |
|
janeeas, that error indicates a permission problem. Have you run mongod with different user IDs (e.g., has it sometimes been started as root)? Please check the permissions of the file mentioned in the message: /var/lib/mongodb/collection-4--1182357196917537703.wt: does it have the same owner / group and permissions as the other files in that directory? |
| Comment by Jane [ 10/Nov/17 ] |
|
Please some one help on this |