[SERVER-32963] Connection keeps dropping to external connection Created: 29/Jan/18  Updated: 21/Mar/18  Resolved: 16/Feb/18

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: 3.2.9
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: IDEA Tech [X] Assignee: Mark Agarunov
Resolution: Incomplete Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

RedHat 7.2


Attachments: Text File mongo.log    
Operating System: ALL
Participants:

 Description   

Hello,

This issue has been occuring for the last few days and I am unable to figure out what is the issue. Any help would be appreciated.

Thank You



 Comments   
Comment by Kelsey Schubert [ 16/Feb/18 ]

Hi IDEA Tech,

We haven’t heard back from you for some time, so I’m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Regards,
Kelsey

Comment by Mark Agarunov [ 30/Jan/18 ]

Hello IDEA Tech,

Thank you for the report. To get a better idea of what may be causing this, could you please provide the complete log files from mongod when this issue is present? Additionally, I'd like to ask a few questions to help diagnose this:

  • How is mongodb set up (sharing, replication, cluster, standalone)
  • Have there been any changes to mongodb's configuration or setup before/when this issue started to occur?

This should give some insight into what may be causing this issue. Note however that my initial recommendation would be to upgrade mongod to at least the newest 3.2 release, (but preferably the newest 3.6 release if possible) as there have been many fixes and improvements since version 3.2.9 related to networking.

Thanks,
Mark

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