[SERVER-33414] Corrupted database can't salvage checksum issue Created: 21/Feb/18 Updated: 21/Mar/18 Resolved: 21/Feb/18 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | WiredTiger |
| Affects Version/s: | 3.0.8 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Pablo Velasquez | Assignee: | Kelsey Schubert |
| Resolution: | Done | Votes: | 1 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Operating System: | ALL |
| Participants: |
| Description |
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As per the other tickets about this issue we are unable to salvage I am attaching the files so that you can help me with the repair as in the other tickets Thank You Mongo version: 3.08 file:WiredTiger.wt, connection: read checksum error for 4096B block at offset 12288: block header checksum of 3397587970 doesn't match expected checksum of 978874730 |
| Comments |
| Comment by Pablo Velasquez [ 22/Feb/18 ] |
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Hi Kelsey do you guys offer a service for data recovery? or do you know of a company for this? |
| Comment by Kelsey Schubert [ 21/Feb/18 ] |
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Hi pablo.velasquez, Thanks for your response. I'm glad to hear that this fixed the issue and everything is working again. To prevent this type of problem in the future please take note of the following guidelines to help mitigate any issues related to unreliable storage layers or server failures:
Thank you, |
| Comment by Pablo Velasquez [ 21/Feb/18 ] |
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Thank you! |
| Comment by Kelsey Schubert [ 21/Feb/18 ] |
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Hi pablo.velasquez, Thank you for your report. I've attached a repair attempt of the files you provided. Please extract these files and replace them in your $dbpath and let us know if it resolves the issue. If you are still seeing errors after replacing these files, please provide the complete logs from the affected node so that we can further investigate. Thank you, |