[SERVER-33436] MongoDB Version 3.2.14 unexpectedly stops in the process of running Created: 22/Feb/18  Updated: 02/Apr/18  Resolved: 09/Mar/18

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: 3.2.14
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: 12 21 Assignee: Kelsey Schubert
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

CentOS release 6.7 (Final)
2.6.32-573.el6.x86_64


Attachments: Text File 1.txt     Text File log.txt    
Issue Links:
Duplicate
duplicates SERVER-29850 Access violation due to a bug in inte... Closed
Operating System: ALL
Steps To Reproduce:

2018-02-22T03:33:16.054+0800 F -        [thread2] Invalid access at address: 0x78
2018-02-22T03:33:16.095+0800 F -        [thread2] Got signal: 11 (Segmentation fault).
2018-02-22T03:33:16.095+0800 F -        [thread2] /proc/self/maps:
2018-02-22T03:33:16.095+0800 F -        [thread2] 02221000-022f5000 rw-p 01c21000 fd:01 1966109                            /usr/mongodb/bin/mongod
2018-02-22T03:33:16.095+0800 F -        [thread2] 022f5000-02365000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 039f8000-045f8000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 045f8000-12dfb00000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd60f000-7ff9fd610000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd610000-7ff9fd710000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd710000-7ff9fd711000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd711000-7ff9fd811000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd811000-7ff9fd812000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd812000-7ff9fd912000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd912000-7ff9fd913000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd913000-7ff9fda13000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fda13000-7ff9fda14000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fda14000-7ff9fdb14000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdb14000-7ff9fdb15000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdb15000-7ff9fdc15000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdc15000-7ff9fdc16000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdc16000-7ff9fdd16000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdd16000-7ff9fdd17000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdd17000-7ff9fde17000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fde17000-7ff9fde18000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fde18000-7ff9fdf18000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdf18000-7ff9fdf19000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdf19000-7ff9fe019000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe019000-7ff9fe01a000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe01a000-7ff9fe11a000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe11a000-7ff9fe11b000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe11b000-7ff9fe21b000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe21b000-7ff9fe21c000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe21c000-7ff9fe31c000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe31c000-7ff9fe31d000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe31d000-7ff9fe41d000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe41d000-7ff9fe41e000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe41e000-7ff9fe51e000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe51e000-7ff9fe51f000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe51f000-7ff9fe61f000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe61f000-7ff9fe620000 ---p 00000000 00:00 0 

Participants:

 Description   

Hi, everyone, check the contents of the log as follows:

2018-02-22T03:33:16.054+0800 F -        [thread2] Invalid access at address: 0x78
2018-02-22T03:33:16.095+0800 F -        [thread2] Got signal: 11 (Segmentation fault).
2018-02-22T03:33:16.095+0800 F -        [thread2] /proc/self/maps:
2018-02-22T03:33:16.095+0800 F -        [thread2] 02221000-022f5000 rw-p 01c21000 fd:01 1966109                            /usr/mongodb/bin/mongod
2018-02-22T03:33:16.095+0800 F -        [thread2] 022f5000-02365000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 039f8000-045f8000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 045f8000-12dfb00000 rw-p 0000000000:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd60f000-7ff9fd610000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd610000-7ff9fd710000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd710000-7ff9fd711000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd711000-7ff9fd811000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd811000-7ff9fd812000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd812000-7ff9fd912000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd912000-7ff9fd913000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fd913000-7ff9fda13000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fda13000-7ff9fda14000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fda14000-7ff9fdb14000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdb14000-7ff9fdb15000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdb15000-7ff9fdc15000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdc15000-7ff9fdc16000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdc16000-7ff9fdd16000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdd16000-7ff9fdd17000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdd17000-7ff9fde17000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fde17000-7ff9fde18000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fde18000-7ff9fdf18000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdf18000-7ff9fdf19000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fdf19000-7ff9fe019000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe019000-7ff9fe01a000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe01a000-7ff9fe11a000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe11a000-7ff9fe11b000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe11b000-7ff9fe21b000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe21b000-7ff9fe21c000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe21c000-7ff9fe31c000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe31c000-7ff9fe31d000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe31d000-7ff9fe41d000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe41d000-7ff9fe41e000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe41e000-7ff9fe51e000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe51e000-7ff9fe51f000 ---p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe51f000-7ff9fe61f000 rw-p 00000000 00:00 0 
2018-02-22T03:33:16.095+0800 F -        [thread2] 7ff9fe61f000-7ff9fe620000 ---p 00000000 00:00 0 



 Comments   
Comment by Kelsey Schubert [ 09/Mar/18 ]

Hi xuejiao@centaur.cn

We haven’t heard back from you for some time, so I’m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Regards,
Kelsey

Comment by Ramon Fernandez Marina [ 22/Feb/18 ]

xuejiao@centaur.cn, the assessment is the same, even if the logs are somewhat different: SERVER-29850 looks like the likely culprit, so will you please upgrade past 3.2.14 and see if the problem persists?

Comment by 12 21 [ 22/Feb/18 ]

Hi, Kelsey T Schubert

Because the error log content two times is not the same, so once again submitted a question, please help the root cause analysis. Thanks very much
I have added the full errlog to the attachment, please check.
Because of the internal requirements, I can not submit the normal log to you, please understand

Comment by Kelsey Schubert [ 22/Feb/18 ]

Hi xuejiao@centaur.cn,

I suspect that you are encountering SERVER-29850 and I would suggest upgrading to a more recent version to take advantage of this fix. To more conclusively determine the root cause, would you please upload the complete logs including at least a few minutes before the segfault to the very end of the file?

Thank you,
Kelsey

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