[SERVER-35005] file:WiredTiger.wt, connection: WiredTiger.turtle: encountered an illegal file format or internal value Created: 15/May/18 Updated: 27/Jul/18 Resolved: 21/Jun/18 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | 3.3.0 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Tadej Markun | Assignee: | Kelsey Schubert |
| Resolution: | Done | Votes: | 0 |
| Labels: | envns, rpo, rpu, trct, wtc | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Operating System: | Linux |
| Participants: |
| Description |
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Hi, If some could help me I would be extremely grateful.
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| Comments |
| Comment by Kelsey Schubert [ 24/May/18 ] |
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Hi tadejcek, Unfortunately, this error indicates that there was corruption on the disk, most often caused by a faulty storage layer. In this situation, our best recommendation would be to resync the affected node or restore from a backup if possible. To prevent this type of problem in the future please take note of the following guidelines to help mitigate any issues related to unreliable storage layers or server failures.
Thank you, |
| Comment by Tadej Markun [ 22/May/18 ] |
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Hi Kelsey, Thank you for repaired files, but unfortunaly files didn't resolve the issue. I've attached full log of mongo.. Thank you, Tadej
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| Comment by Kelsey Schubert [ 21/May/18 ] |
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Hi tadejcek, Thank you for your report. I've attached a repair attempt, repair_attempt.tar.gz Thank you, |
| Comment by Tadej Markun [ 20/May/18 ] |
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I have attached new zip with missing WiredTiger_new.zip Thanks |
| Comment by Kelsey Schubert [ 20/May/18 ] |
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Hi tadejcek, Would you please double check the zip? It looks like the WiredTiger.turtle file is missing. Thanks, |
| Comment by Tadej Markun [ 15/May/18 ] |
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Hi Kelsey, thank you for quick respons and recommendation. Files are attached.
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| Comment by Kelsey Schubert [ 15/May/18 ] |
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Hi tadejcek, Would you please upload the WiredTiger.turtle and WiredTiger.wt files so we can take a look and determine if a repair attempt is possible? Please note that MongoDB 3.3.15 is a development release and not suitable for production. I would recommend running on MongoDB 3.4 (which is the culmination of the 3.3 development series) or upgrading to MongoDB 3.6, which is the latest stable release. Kind regards, |