[SERVER-37073] cannot start mongod service and mongod --repair does not work Created: 11/Sep/18  Updated: 11/Sep/18  Resolved: 11/Sep/18

Status: Closed
Project: Core Server
Component/s: Storage, WiredTiger
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: sarah jones Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: File WiredTigerFiles.tar.gz     Text File mongod.log    
Operating System: ALL
Participants:

 Description   

our mongodb server was crashed with the error message

" E STORAGE [WTCheckpointThread] WiredTiger error (0) [1536271010:760909][453:0x7f57298e9700]file:WiredTiger.wt, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value: (_wt_turtle_read, 293) Raw: [1536271010:760909][453:0x7f57298e9700]file:WiredTiger.wt, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value: (_wt_turtle_read, 293)"

Then I tried to restart the server and also run the mongod --repair command but I always get the same error. The log file and wire tiger files are attached. Thanks in advance for any help



 Comments   
Comment by Nick Brewer [ 11/Sep/18 ]

afshan886@gmail.com I'm closing this as a duplicate of SERVER-37044 - I'll update that ticket instead.

-Nick

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