[SERVER-37305] Net helpmsg 2186 Created: 24/Sep/18  Updated: 25/Sep/18  Resolved: 25/Sep/18

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Anthony [X] Assignee: Nick Brewer
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: File mongo.log.2018-09-24T22-35-38    
Operating System: ALL
Participants:

 Description   

Mongodb will not start. I been following  a few tutorials on how to set it up but it is just not working. I get the help msg 2186. when i do sc.exe qc MongoDB this comes up: 

https://gyazo.com/dfd3a2445f991fa42e32a1f7e1e09135



 Comments   
Comment by Anthony [X] [ 25/Sep/18 ]

The only thing mongodb related is installed  with NPM for nodeJS would that be it?

Comment by Nick Brewer [ 25/Sep/18 ]

JetCrazy If a previous installation had created a service for mongod, it would explain what you're seeing. If that's the case, removing and then re-adding the service for the appropriate mongod should fix your issue.

-Nick

Comment by Anthony [X] [ 25/Sep/18 ]

Would MongoDB being installed on nodeJS be the reason?

Comment by Nick Brewer [ 25/Sep/18 ]

JetCrazy The error indicates that there's already another MongoDB service configured - this issue has showed up before on the mongodb-user Google group. Per that post, I suggest removing and then recreating the service.

Please note that SERVER project is for reporting bugs or feature suggestions for the MongoDB server. As this appears to be an environmental issue rather than an underlying bug in MongoDB, I'll close this ticket. For MongoDB-related support discussion please post on the mongodb-user group or Stack Overflow with the mongodb tag. A question like this involving more discussion would be best posted on the mongodb-user group.

-Nick

Comment by Anthony [X] [ 25/Sep/18 ]

Uploaded

Comment by Nick Brewer [ 24/Sep/18 ]

JetCrazy Can you upload the contents of the mongod.log file during the time that it fails to start?

Thanks,
-Nick

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