[SERVER-41647] not able to see data Created: 12/Jun/19 Updated: 15/Nov/21 Resolved: 29/Jul/19 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | 3.2.1 |
| Fix Version/s: | None |
| Type: | Question | Priority: | Major - P3 |
| Reporter: | Yogesh Jadhav | Assignee: | Danny Hatcher (Inactive) |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Participants: |
| Description |
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Hi Team, Not able to see the data in database but exist in data directory. the sequence of getting error is as per below,
After that we start database service manually then we got below error,
After this we take down the database and fire mongod --Repair with data directory and logpath, still not able to see data in mongo shell which exist in data directory.
Kindly help in recover the data. If require any info will provide you. |
| Comments |
| Comment by Danny Hatcher (Inactive) [ 29/Jul/19 ] |
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Closing due to lack of response. |
| Comment by Danny Hatcher (Inactive) [ 21/Jun/19 ] |
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Can you try upgrading to MongoDB 3.4.21 and see if you can access the data? If that doesn't work, unfortunately there's not much else we can do. We strongly recommend utilizing a replica set for any important data in order to avoid situations like this. |
| Comment by Yogesh Jadhav [ 19/Jun/19 ] |
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The data is present in dataDirectory but we are not able to see all databases except one of them via mongo shell, yesterday I was trying to take full dump but dump got complete with only one Database |
| Comment by Danny Hatcher (Inactive) [ 18/Jun/19 ] |
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I do not actually see a data-related error in the logs. The snippet you linked in the original description shows our background diagnostic system failing but that does not affect any of your data. Can you please confirm what you mean when you say that you can't "see" your data? Can you not see any database / collections at all? Can you see some information but not all of it? |
| Comment by Yogesh Jadhav [ 18/Jun/19 ] |
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Hi Danial,
For your reference I have uploaded Logs which are covering the original shutdown until now Kindly Help.... Logs are in rar format named as MongoLogs. |
| Comment by Danny Hatcher (Inactive) [ 14/Jun/19 ] |
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Hello, In order for us to see what went wrong, could you please upload the complete mongod logs from before the original shutdown until now to our Secure Upload Portal. Please rest assured that only MongoDB Engineers will be able to access the files. |