[SERVER-41784] file:WiredTiger.wt, WT_SESSION.checkpoint: E:\Database10\mongo\data\db\WiredTiger.turtle.set to E:\Database10\mongo\data\db\WiredTiger.turtle: file-rename: MoveFileExW: Access is denied. Created: 15/Jun/19 Updated: 17/Jun/19 Resolved: 17/Jun/19 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | 3.2.18 |
| Fix Version/s: | None |
| Type: | Question | Priority: | Major - P3 |
| Reporter: | naresh gudla | Assignee: | Danny Hatcher (Inactive) |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Production |
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| Participants: |
| Description |
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We are using Mongo version 3.2.18-3-g53adeef and it is a replica set of 3 servers. Mongo version is : 3.2.18-3-g53adeef At times, mongo dB errors out with the below issue.. This is bring down the entire cluster i.e. all the three servers are becoming unresponsive.
2019-06-13T11:42:13.431+0200 E STORAGE [thread2] WiredTiger (0) [1560418933:431135][1912:140719557709952], file:WiredTiger.wt, WT_SESSION.checkpoint: E:\Database10\mongo\data\db\WiredTiger.turtle.set to E:\Database10\mongo\data\db\WiredTiger.turtle: file-rename: MoveFileExW: Access is denied.
2019-06-13T11:42:13.432+0200 E STORAGE [thread2] WiredTiger (0) [1560418933:432132][1912:140719557709952], file:WiredTiger.wt, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value 2019-06-13T11:42:13.432+0200 E STORAGE [thread2] WiredTiger (-31804) [1560418933:432132][1912:140719557709952], file:WiredTiger.wt, WT_SESSION.checkpoint: the process must exit and restart: WT_PANIC: WiredTiger library panic 2019-06-13T11:42:13.433+0200 I - [conn159429] Fatal Assertion 28559 2019-06-13T11:42:13.433+0200 I - [conn159515] Fatal Assertion 28559 2019-06-13T11:42:13.433+0200 I - [conn159429]
***aborting after fassert() failure
2019-06-13T11:42:13.433+0200 I - [conn159515]
***aborting after fassert() failure
2019-06-13T11:42:13.433+0200 I - [conn159578] Fatal Assertion 28559 2019-06-13T11:42:13.433+0200 I - [conn159653] Fatal Assertion 28559 2019-06-13T11:42:13.433+0200 I - [conn159578]
***aborting after fassert() failure
Issue gets fixed after restarting the servers and then the mongo db is up and running. Can you please help us here?
Thanks! Naresh Gudla |
| Comments |
| Comment by Danny Hatcher (Inactive) [ 17/Jun/19 ] |
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The file-rename: MoveFileExW: Access is denied error occurs when something else on your server is accessing the MongoDB files. This could be an anti-virus or some other software. In order for MongoDB to continue to operate correctly, please ensure that no other process is touching the files. Please also note that 3.2 has been end-of-lifed so we recommend upgrading to a newer version of MongoDB when possible. |