[SERVER-44885] Mongodb always restart Created: 29/Nov/19 Updated: 27/Oct/23 Resolved: 02/Dec/19 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Kelany Mahmoud | Assignee: | Dmitry Agranat |
| Resolution: | Community Answered | Votes: | 0 |
| Labels: | FA_50853 | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Backwards Compatibility: | Fully Compatible |
| Operating System: | ALL |
| Steps To Reproduce: |
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| Participants: |
| Description |
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Log
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| Comments |
| Comment by Dmitry Agranat [ 02/Dec/19 ] | ||||||||||||||
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Hi kelany@afaqy.com, I will go ahead and close this ticket as the issue is not related to a bug in MongoDB. Regards, | ||||||||||||||
| Comment by Dmitry Agranat [ 02/Dec/19 ] | ||||||||||||||
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kelany@afaqy.com, if the backup was taken on the HW which had this issue in the past, the issue will persist after the restore. Same goes for mongodump/mongorestore. After your HW issue is resolved, we recommend resyncing this server from another (healthy) member of your replica set. | ||||||||||||||
| Comment by Kelany Mahmoud [ 02/Dec/19 ] | ||||||||||||||
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dmitry.agranat@mongodb.com Thanks for your support, I will check this problem with the infrastructure team. | ||||||||||||||
| Comment by Dmitry Agranat [ 01/Dec/19 ] | ||||||||||||||
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Hi kelany@afaqy.com, This is one of the many errors we can see:
This error might be due to either of these:
Thanks, | ||||||||||||||
| Comment by Kelany Mahmoud [ 01/Dec/19 ] | ||||||||||||||
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I have uploaded them | ||||||||||||||
| Comment by Dmitry Agranat [ 01/Dec/19 ] | ||||||||||||||
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Thanks kelany. I see you've just uploaded mongoD log but I do not see the requested syslog and dmesg logs. Please let us know when syslog and dmesg logs are uploaded. | ||||||||||||||
| Comment by Mahmoud Kelany [ 01/Dec/19 ] | ||||||||||||||
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I have uploaded the log Best Regards Mahmoud Kelany Software Operations Manager Tel: +966-9200-10519 Ext.: 1033 [image: On Sun, Dec 1, 2019 at 2:41 PM Dmitry Agranat (Jira) <jira@mongodb.org> | ||||||||||||||
| Comment by Dmitry Agranat [ 01/Dec/19 ] | ||||||||||||||
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Hi kelany@afaqy.com, The error you posted fdatasync: Input/output error usually indicates a hardware issue or a corrupted filesystem. Please upload syslog and dmesg to this secure location so that we could investigate. Thanks, |