[SERVER-48015] Windows 10: MSI installer for MDB 4.4.0 and 4.3.6 errors immediately Created: 04/May/20  Updated: 29/Oct/23  Resolved: 08/May/20

Status: Closed
Project: Core Server
Component/s: Packaging
Affects Version/s: None
Fix Version/s: 4.4.0-rc5, 4.4.0-rc6, 4.7.0

Type: Bug Priority: Blocker - P1
Reporter: Andrew Feierabend (Inactive) Assignee: Mark Benvenuto
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Backports
Problem/Incident
is caused by SERVER-45592 Raise Windows runtime minimum to Wind... Closed
Backwards Compatibility: Fully Compatible
Backport Requested:
v4.4
Sprint: Security 2020-05-18
Participants:

 Description   

Both the 4.4.0-rc3 and 4.3.6 MSI installers for Windows, available live on our Download Center site, throw the following error message immediately upon launching the installer on Windows 10:

MongoDB application is only supported on Windows 10/Windows 2016 or later

Same error for both the Community and Enterprise Edition MSI installers of both release branches.

This error occurs on both of my Win 10 test machines:

  • Windows 10 Pro 64-bit, version 1903, OS build 18362.778
  • Windows 10 Home 64-bit, version 1909, OS build 18363.778

Both boxes were able to install MDB 4.2.6 successfully via the 4.2.6 MSI installer last week. MDB 4.4 and 4.3 deprecate Win builds previous to Win 10 / Server 2016, but seem to be triggering this unsupported warning on Windows 10, at least in my testing with 4.4.0rc3 and 4.3.6.

Sorry, I don't have any other boxes to test with. N=2 might not be very conclusive.

Hope this helps.



 Comments   
Comment by Githook User [ 08/May/20 ]

Author:

{'name': 'Mark Benvenuto', 'email': 'mark.benvenuto@mongodb.com', 'username': 'markbenvenuto'}

Message: SERVER-48015 Fix Windows 10 MSI check

(cherry picked from commit 13a95142a488b4f2729ddd75f6eae0ba63b28729)
Branch: v4.4
https://github.com/mongodb/mongo/commit/760cfd020ff0d70d3a50c69c2ec1fe283cca83e5

Comment by Githook User [ 08/May/20 ]

Author:

{'name': 'Mark Benvenuto', 'email': 'mark.benvenuto@mongodb.com', 'username': 'markbenvenuto'}

Message: SERVER-48015 Fix Windows 10 MSI check
Branch: master
https://github.com/mongodb/mongo/commit/13a95142a488b4f2729ddd75f6eae0ba63b28729

Generated at Thu Feb 08 05:15:53 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.