[SERVER-49001] Mongos router hangs Created: 22/Jun/20 Updated: 20/Aug/21 Resolved: 20/Aug/21 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | 03shady . | Assignee: | Edwin Zhou |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Operating System: | ALL |
| Participants: |
| Description |
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Hello , We have shards on test environment and sometimes we are facing problem with mongo router (mongos) Developers are unable to connect to db ,when i check on server side ,im not able to run sh.status() or show dbs it hangs... After mongos restart everything works fine . I checked and both replica set rs0 and rs1 is reachable and works fine Please see some logs below from mongos :
These lines are from tail -f ,when i try to run show dbs
Please could you help with this problem ?
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| Comments |
| Comment by Edwin Zhou [ 20/Aug/21 ] |
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We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket. Best, |
| Comment by Edwin Zhou [ 12/Aug/21 ] |
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We still need additional information to diagnose the problem. If this is still an issue for you, would you please would you please archive (tar or zip) the mongod.log and mongos.log files and the $dbpath/diagnostic.data directory (the contents are described here) covering this behavior and upload them to this support uploader location? Best, |
| Comment by Carl Champain (Inactive) [ 23/Jun/20 ] |
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Thank you for the report. Would you please archive (tar or zip) the mongod.log and mongos.log files and the $dbpath/diagnostic.data directory (the contents are described here) covering this behavior and upload them to this support uploader location? Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time. Kind regards, |