[SERVER-55177] My Mongo server stopped unexpectedly. i am not able to restart it Created: 12/Mar/21 Updated: 29/Mar/21 Resolved: 29/Mar/21 |
|
| Status: | Closed |
| Project: | Core Server |
| Component/s: | Admin, Diagnostics, Querying, WiredTiger |
| Affects Version/s: | 3.6.3 |
| Fix Version/s: | None |
| Type: | Question | Priority: | Major - P3 |
| Reporter: | k srinivasan | Assignee: | Eric Sedor |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
|
| Participants: |
| Description |
|
My server got shutdown unexpectedly. And I am not able to restart my mongo service. its showing WiredtTiger error. can some one help in starting my server. i dont have a backup of the database also. i am listing the log file here
2021-03-12T08:31:05.266+0000 I CONTROL [initandlisten] MongoDB starting : pid=20420 port=27017 dbpath=/var/lib/mongodb 64-bit host=ip-172-31-5-216 }, storage: { dbPath: "/var/lib/mongodb", journal: { enabled: true } }, systemLog: { destination: "file", logAppend: true, path: "/var/log/mongodb/mongodb.log" } } |
| Comments |
| Comment by k srinivasan [ 28/Mar/21 ] |
|
Eric, Thanks, i have updated the database its working fine now.. thanks for your support..
|
| Comment by Eric Sedor [ 25/Mar/21 ] |
|
Thanks ksrinivasan@xperiolabs.com, The diagnostic data spans a time range between 2020-12-22T02:04:37.534Z and 2021-02-09T16:04:41.697Z. Unfortunately this does not cover the range of restarts reported in the logs (10 between 2021-02-10T02:15:49.919Z and 2021-03-19T06:47:33.643Z). It's not immediately clear to me that the logs and diagnostic data are from the same server. But I can say the diagnostic data reports the server version as version 4.2.5 for the entire time range (mid-December to early February). Starting version 3.6.3 server against a dbpath created by MongoDB 4.2 would explain the issue you are seeing. My suggestion would be to double check that these files are from the same server. If they are, make a copy of the dbpath (to be safe), then try to start using version 4.2.5. Does this help? |
| Comment by k srinivasan [ 25/Mar/21 ] |
|
Eric, I have uploaded the datadiagnostic file as 4 zip files. i couldn't upload as one zip file. |
| Comment by k srinivasan [ 25/Mar/21 ] |
|
Eric , i have uploaded the files. pleases check it. Thanx a ton in advance. |
| Comment by Eric Sedor [ 24/Mar/21 ] |
|
Would you please archive (tar or zip) and upload to this ticket the mongod logs and the $dbpath/diagnostic.data directory (the contents are described here)? |
| Comment by k srinivasan [ 17/Mar/21 ] |
|
Hi Eric , The expected mongo DB version is 3.6, the Database is a standalone server in an aws instance. i have installed this DB few months ago for mongo version 3.6 and i dint make any update to it.
|
| Comment by Eric Sedor [ 16/Mar/21 ] |
|
Hi ksrinivasan@xperiolabs.com, can you clarify the expected MongoDB version for this server? Is it possible that on restart the mongod binaries were of a different version prior to this restart attempt? |