[SERVER-57247] Dropping all pooled connections Created: 27/May/21  Updated: 06/Dec/22

Status: Backlog
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Question Priority: Major - P3
Reporter: Konstantin Krasnov Assignee: Backlog - Service Architecture
Resolution: Unresolved Votes: 2
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screen Shot 2021-06-10 at 2.34.10 PM.png    
Assigned Teams:
Service Arch
Participants:

 Description   

Hi,

On the nodes of the sharded cluster, messages are regularly issued:

 

 

{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0101.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0101.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0102.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0102.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0103.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0103.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0201.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0201.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0202.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0202.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0203.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0203.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage1001.example.com:27017","error":"ShutdownInProgress: Pool for core-storage1001.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage1002.example.com:27017","error":"ShutdownInProgress: Pool for core-storage1002.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage1003.example.com:27017","error":"ShutdownInProgress: Pool for core-storage1003.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0301.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0301.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0302.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0302.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.285+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0303.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0303.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0701.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0701.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0702.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0702.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0703.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0703.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0501.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0501.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0502.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0502.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0503.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0503.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0601.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0601.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0602.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0602.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.286+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0603.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0603.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0901.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0901.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0902.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0902.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0903.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0903.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0401.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0401.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0402.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0402.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0403.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0403.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0801.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0801.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0802.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0802.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.287+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0803.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0803.example.com:27017 has expired."}}
 
 
{"t":{"$date":"2021-05-27T03:11:54.376+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0103.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.376+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0102.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage1003.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage1002.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0302.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0303.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0202.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.377+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0203.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.378+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0502.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.378+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0503.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0402.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0403.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0702.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0802.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0803.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0703.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0602.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.379+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0603.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.381+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0903.example.com:27017"}}
{"t":{"$date":"2021-05-27T03:11:54.381+03:00"},"s":"I", "c":"CONNPOOL", "id":22576, "ctx":"TaskExecutorPool-0","msg":"Connecting","attr":{"hostAndPort":"core-storage0902.example.com:27017"}}

 

What could be the reason for the regular closing and opening of connections to other cluster nodes?

 



 Comments   
Comment by Edwin Zhou [ 12/Jul/21 ]

Hi gaurav.kumar@aitechbay.com,

Can you open a new SERVER ticket describing the behavior and impacts that you're seeing?

Best,
Edwin

Comment by Gaurav Kumar [ 21/Jun/21 ]

HI Edwin, 

We are facing the similar issue, connections are being dropped out. 
We are using two mongos, three config servers along with two shards with one replica. All inside docker container. 

PFB the below logs :- 

021-06-21T13:12:37.146+0000 I SHARDING [PeriodicShardedIndexConsistencyChecker] Checking consistency of sharded collection indexes across the cluster
2021-06-21T13:12:37.146+0000 I SHARDING [PeriodicShardedIndexConsistencyChecker] Found 0 collections with inconsistent indexes
2021-06-21T13:12:38.067+0000 I NETWORK [listener] connection accepted from 172.21.0.10:48568 #1383 (19 connections now open)
2021-06-21T13:12:38.067+0000 I NETWORK [conn1383] received client metadata from 172.21.0.10:48568 conn1383: { driver:

{ name: "NetworkInterfaceTL", version: "4.2.8" }

, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: "18.04" } }
2021-06-21T13:13:35.872+0000 I SHARDING [conn1378] Marking collection config.databases as collection version: <unsharded>
2021-06-21T13:13:38.067+0000 I NETWORK [conn1382] end connection 172.21.0.10:48556 (18 connections now open)
2021-06-21T13:22:26.621+0000 I CONNPOOL [TaskExecutorPool-0] Dropping all pooled connections to mongors2n1:27017 due to ShutdownInProgress: Pool for mongors2n1:27017 has expired.
2021-06-21T13:22:26.621+0000 I CONNPOOL [TaskExecutorPool-0] Dropping all pooled connections to mongors2n2:27017 due to ShutdownInProgress: Pool for mongors2n2:27017 has expired.
2021-06-21T13:22:26.621+0000 I CONNPOOL [TaskExecutorPool-0] Connecting to mongors2n2:27017
2021-06-21T13:22:27.621+0000 I CONNPOOL [TaskExecutorPool-0] Connecting to mongors2n1:27017
2021-06-21T13:22:37.146+0000 I SHARDING [PeriodicShardedIndexConsistencyChecker] Checking consistency of sharded collection indexes across the cluster
2021-06-21T13:22:37.146+0000 I SHARDING [PeriodicShardedIndexConsistencyChecker] Found 0 collections with inconsistent indexes

 
Performance Impact: - 

MongoDB becomes idle and unresponsive to application. 

 

Comment by Konstantin Krasnov [ 21/Jun/21 ]

Hi Edwin,

 

Thank you.

I found no performance issues.

 

Best regards,

Konstantin Krasnov

 

Comment by Edwin Zhou [ 17/Jun/21 ]

Hi kkrasnov@gmail.com,

The log lines indicate that the TaskExecutorPool is expiring after being idle for 5 minutes. We found it an unusual behavior that these connection pools are repeatedly and immediately reopening, then expiring again. I'm passing this along for further investigation.

Are you experiencing any performance impacts from these log lines?

Best,
Edwin

Comment by Konstantin Krasnov [ 15/Jun/21 ]

Hi Edwin,

 

Please find attached files.

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 11/Jun/21 ]

Hi kkrasnov@gmail.com,

Thank you providing the log files from the host core-storage0203. It's unusual that both nodes are seeing similar behaviors. While we continue to investigate, can you also provide log files from core-storage0101.example.com that correspond with core-storage0203.example.com? This will help correlate some of the behavior that we're seeing.

Best,
Edwin

Comment by Konstantin Krasnov [ 11/Jun/21 ]

Hi Edwin,

 

Topology of the cluster:

  • 10 replicasets with 3 nodes on each
  • 3 mongo config servers
  • 3 mongos

 

The ftdc and the log files uploaded from the same host core-storage0101.example.com.

I've attached ftdc and the log file for host core-storage0203.example.com:27017 (on a different date, because for 2021-06-03 there are no more files.

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 10/Jun/21 ]

Hi kkrasnov@gmail.com,

Thank you for uploading the log files. Based on the content and frequency of the log messages, it looks like the hosts in the logs are being shut down every 5 minutes.

{"t":{"$date":"2021-06-03T01:01:53.668Z"},"s":"I","c":"CONNPOOL","id":22572,"ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0203.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0203.example.com:27017 has expired."}}

Can you provide the following information to help with our investigation?

  • What is the topology of your cluster?
  • Is the ftdc and the log files coming from the same host core-storage0101.example.com
  • Attach ftdc and log files for host core-storage0203.example.com:27017.

Best,
Edwin

Comment by Konstantin Krasnov [ 08/Jun/21 ]

Hi Edwin,

I uploaded a log that contains messages "Dropping all pooled connections" (2021-06-03T03: 28: 07 - 2021-06-04T03: 42: 07). Please look at it.

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 07/Jun/21 ]

Hi kkrasnov@gmail.com,

I apologize for being unclear earlier. The metrics you provided span the date range of 2021-06-03T00:03:55.001Z - 2021-06-04T06:23:54.002Z.

The log lines you provided is not within that window:

{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0101.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0101.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0102.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0102.example.com:27017 has expired."}}
{"t":{"$date":"2021-05-27T03:11:53.284+03:00"},"s":"I", "c":"CONNPOOL", "id":22572, "ctx":"TaskExecutorPool-0","msg":"Dropping all pooled connections","attr":{"hostAndPort":"core-storage0103.example.com:27017","error":"ShutdownInProgress: Pool for core-storage0103.example.com:27017 has expired."}}

Can you provide updated log lines that fit within the metrics window?

Best,
Edwin

Comment by Konstantin Krasnov [ 07/Jun/21 ]

Hi Edwin,

I've uploaded metrics.2021-06-04T06-23-54Z-00000.

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 07/Jun/21 ]

Hi kkrasnov@gmail.com,

Unfortunately the ftdc files you uploaded do not cover the scenario where cluster nodes are being opened and closed. Could you also upload the log lines that cover a more recent instance of this behavior (2021-06-03T00:03:55.001Z - 2021-06-04T06:23:54.002Z)?

Best,
Edwin

Comment by Konstantin Krasnov [ 05/Jun/21 ]

Hi Edvin,

 

I've uploaded it.

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 04/Jun/21 ]

Hi kkrasnov@gmail.com,

I've created a secure upload portal for you. Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.

Best,
Edwin

Comment by Konstantin Krasnov [ 04/Jun/21 ]

Hi Edwin,

Can you create a secure upload portal for diagnostic.data?

 

Best regards,

Konstantin

Comment by Edwin Zhou [ 03/Jun/21 ]

Hi kkrasnov@gmail.com,

Would you please archive (tar or zip) the $dbpath/diagnostic.data directory (the contents are described here) and attach it to this ticket?

Best,
Edwin

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