[SERVER-57848] install_compass.log Created: 18/Jun/21  Updated: 22/Jun/21  Resolved: 22/Jun/21

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Lloyd Leckenby Assignee: Eric Sedor
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Operating System: ALL
Participants:

 Description   

Download complete!

Installing the package...

Copying MongoDB Compass.app to /Applications

Problem opening application: The file /Users/kevinleckenby/Dropbox/My Mac (Kevins-MBP.home)/Downloads/mongoDB/mongodb-macos-x86_64-4.4.6/bin/'/Applications/MongoDB Compass.app' does not exist.

Traceback (most recent call last):

  File "./install_compass", line 385, in download_and_install_compass

    install_mac(filename)

  File "./install_compass", line 208, in install_mac

    raise InstallationError('Problem opening application: ' + stderr)

InstallationError: Problem opening application: The file /Users/kevinleckenby/Dropbox/My Mac (Kevins-MBP.home)/Downloads/mongoDB/mongodb-macos-x86_64-4.4.6/bin/'/Applications/MongoDB Compass.app' does not exist.

 

Cleaning up...

Done!

A log file for this installation can be found at /tmp/install_compass.log

Please open a ticket with the log file attached on the SERVER project at https://jira.mongodb.org/



 Comments   
Comment by Eric Sedor [ 22/Jun/21 ]

No wories lloyd.leckenby@student.ctuonline.edu,

In general, I'd encourage you to reach out to the MongoDB Developer Community Forums if you ever need help understanding how to do something with MongoDB. The community will send you here to the SERVER project if it looks like a bug is involved or if a feature request would improve your experience.

Sincerely,
Eric

Comment by Lloyd Leckenby [ 22/Jun/21 ]

Hi Eric,

I finally have mongo DB working in the IDLE Shell, Sorry to bother you. It would appear to me that it was a little advanced(like over my head) please forget the Ticket as I am working through the tutorials on Pymongo and am quite happy with what I am learning.

LKL

Comment by Eric Sedor [ 22/Jun/21 ]

Hi lloyd.leckenby@student.ctuonline.edu, with apology, the log message directing you to the SERVER project is out of date. We're working to update it as part of SERVER-57798.

Can you check out the documentation here? In particular, for macOS you'll want to install via the dmg downloadable here.

Does this help?

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