[SERVER-62093] Failing to connect to Atlas from C# Created: 16/Dec/21 Updated: 16/Dec/21 Resolved: 16/Dec/21 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Ian Hannah | Assignee: | Unassigned |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Operating System: | ALL |
| Participants: |
| Description |
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We have a test Atlas database up and running. We can connect to it using Mongo Shell and list the collections from the database successfully. However, when we try and connect using C# (running the following code): var settings = MongoClientSettings.FromConnectionString("mongodb+srv://menadmin:<our password here>@cluster0.k2loi.mongodb.net/MAP?retryWrites=true&w=majority"); Where <our password here> is replaced by our password. Running this code gives this error: System.TimeoutException: 'A timeout occurred after 30000ms selecting a server using CompositeServerSelector{ Selectors = MongoDB.Driver.MongoClient+AreSessionsSupportedServerSelector, LatencyLimitingServerSelector { AllowedLatencyRange = 00:00:00.0150000 }, OperationsCountServerSelector }. Client view of cluster state is { ClusterId : "1", ConnectionMode : "ReplicaSet", Type : "ReplicaSet", State : "Disconnected", Servers : [{ ServerId: " { ClusterId : 1, EndPoint : "Unspecified/cluster0-shard-00-00.k2loi.mongodb.net:27017" }", EndPoint: "Unspecified/cluster0-shard-00-00.k2loi.mongodb.net:27017", ReasonChanged: "Heartbeat", State: "Disconnected", ServerVersion: , TopologyVersion: , Type: "Unknown", HeartbeatException: "MongoDB.Driver.MongoConnectionException: An exception occurred while opening a connection to the server. We are using version 2.14.1 of the C# Mongo drivers. It also fails using version 2.10.4 with the same error. We have also tried the code from a .NET framework application and a .NET core application with the same result. Do you have any idea what the issue could be?
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| Comments |
| Comment by Edwin Zhou [ 16/Dec/21 ] |
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The SERVER project is for bugs and feature suggestions for the MongoDB server. To inform our Atlas team of issues you are having, please reach out to the Atlas support team via Intercom. You can do this by clicking the round button at the bottom right of the cluster view page in Atlas. Best, |