[SERVER-62416] server stop :immediate exit due to unhandled exception Created: 07/Jan/22  Updated: 08/Mar/22  Resolved: 08/Mar/22

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: 冰园 王 Assignee: Eric Sedor
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

windows server 2019
16G memory
20G disk space


Attachments: File mongod.2022-01-06T06-00-31.mdmp    
Operating System: ALL
Participants:

 Description   

server stop logs:

 

{"t":\{"$date":"2022-01-06T14:00:31.873+08:00"}

,"s":"I", "c":"CONTROL", "id":23132, "ctx":"ftdc","msg":"Writing minidump diagnostic file","attr":{"dumpName":"D:\\MongoDB\\mongod-5.0.5\\bin
mongod.2022-01-06T06-00-31.mdmp"}} {"t":

{"$date":"2022-01-06T14:00:32.181+08:00"}

,"s":"F", "c":"CONTROL", "id":23137, "ctx":"ftdc","msg":"*** immediate exit due to unhandled exception"}



 Comments   
Comment by Eric Sedor [ 08/Mar/22 ]

Hi,

We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Regards,
Eric

Comment by Eric Sedor [ 31/Jan/22 ]

Hi 286047513@qq.com, are you able to provide the information I requested above?

Comment by Eric Sedor [ 07/Jan/22 ]

Hi 286047513@qq.com,

Thanks for providing this.

I've created a secure upload portal for you. Files uploaded to this portal are hosted on Box, are visible only to MongoDB employees, and are routinely deleted after some time.

For a time period that includes the incident, would you please archive (tar or zip) and upload to that link:

  • the mongod logs
  • the $dbpath/diagnostic.data directory (the contents are described here)

Any other information you have about actions performed on the cluster leading up to the crash could be helpful.

Thank you,
Eric

Generated at Thu Feb 08 05:55:04 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.