[SERVER-63242] Unable to read root page from file:WiredTiger.wt Created: 03/Feb/22 Updated: 03/Mar/22 Resolved: 03/Mar/22 |
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| Status: | Closed |
| Project: | Core Server |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Jyanon Rei | Assignee: | Edwin Zhou |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Operating System: | ALL |
| Participants: |
| Description |
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Hello Support Team! I need your help. I am trying to start Mongod on CentOS 7.2 but it looks like Wired Tiger is having troubles reading the data. Mongo version is: 3.2.4 The full output is:
I am sending the two files usually attached to similar tickets I've found online.Thanks a lot for your help,
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| Comments |
| Comment by Edwin Zhou [ 03/Mar/22 ] |
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Hi 804173948@qq.com, We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket. Best, |
| Comment by Edwin Zhou [ 22/Feb/22 ] |
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Hi 804173948@qq.com, We still need additional information to diagnose the problem. If this is still an issue for you, would you please first make a complete copy of the database's $dbpath directory to safeguard so that you can work off of the current $dbpath, then try mongod --repair using the latest version of MongoDB? In the event that a --repair operation is unsuccessful, then please also provide:
Best, |
| Comment by Edwin Zhou [ 03/Feb/22 ] |
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Hi 804173948@qq.com, MongoDB v3.2 reached end of life in December 2018 and is no longer supported. But we can provide limited guidance on this issue. The ideal resolution is to perform a clean resync from an unaffected node. Best, |