[SERVER-64028] Crash on 4.4.6 Created: 28/Feb/22  Updated: 10/Jun/22  Resolved: 12/May/22

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Theo Alpert Assignee: Edwin Zhou
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Operating System: ALL
Steps To Reproduce:

N/A Have not been able to reproduce.

Participants:

 Description   

Summary
Crash on v4.4.6

We saw the following crash on v4.4.6.

b676-005056a381d8","83e6d10a-9302-11eb-a54a-005056a31519","8df2008e-26c1-11ec-a28d-005056a31519","614e7826-8e23-11e9-b553-005056a381d8","1ab8f19c-b800-11eb-8b66-005056a3635e","4141cf8c-bc26-11e8-aeb9-005056a3635e"]}}]},"durationMillis":235},"truncated":{"CRUD":{"o":{"0":{"message":{"recipientuseruuids":{"252":

Unknown macro: {"type"}

}}}}}},"size":{"CRUD":44000}}

Unknown macro: {"t"}

,"s":"I",  "c":"NETWORK",  "id":22943,   "ctx":"listener","msg":"Connection accepted","attr":{"remote":"10.101.59.44:44590","connectionId":1451,"connectionCount":15}}

Unknown macro: {"t"}

,"s":"I",  "c":"NETWORK",  "id":51800,   "ctx":"conn1451","msg":"client metadata","attr":{"remote":"10.101.59.44:44590","client":"conn1451","doc":{"driver":

Unknown macro: {"name"}

,"os":{"type":"Linux","name":"CentOS Linux release 7.9.2009 (Core)","architecture":"x86_64","version":"Kernel 3.10.0-1160.31.1.el7.x86_64"}}}}

Unknown macro: {"t"}

,"s":"I",  "c":"ACCESS",   "id":20250,   "ctx":"conn1451","msg":"Authentication succeeded","attr":{"mechanism":"SCRAM-SHA-256","speculative":true,"principalName":"__system","authenticationDatabase":"local","remote":"10.101.59.44:44590","extraInfo":{}}}

Unknown macro: {"t"}

,"s":"E",  "c":"STORAGE",  "id":22435,   "ctx":"ReplWriterWorker-15","msg":"WiredTiger error","attr":{"error":-31802,"message":"[1646004601:342581][130721:0x7fcc47e05700], file:collection-122-1587132375761324642.wt, WT_SESSION.rollback_transaction: __block_ext_discard, 142: incorrect count in session handle's block manager cache: WT_ERROR: non-specific WiredTiger error"}}

 



 Comments   
Comment by Brooke Miller [ 12/May/22 ]

Hi,

We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Regards,

Brooke (from the Server Triage team)

Comment by Edwin Zhou [ 17/Mar/22 ]

Hi theo@theoalpert.com,

We still need additional information to diagnose the problem. If this is still an issue for you, would you please archive (tar or zip) the mongod.log files and the $dbpath/diagnostic.data directory and upload them to the support uploader location?

Best,
Edwin

Comment by Edwin Zhou [ 28/Feb/22 ]

Hi theo@theoalpert.com,

Thank you for your report.

Would you please archive (tar or zip) the mongod.log files and the $dbpath/diagnostic.data directory (the contents are described here) and upload them to this support uploader location?

Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.

Best,
Edwin

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