[SERVER-68395] Unable to update mongod package due to Cloudfront country block Created: 28/Jul/22  Updated: 23/Aug/22  Resolved: 23/Aug/22

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Felix Gertz Assignee: Chris Kelly
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Operating System: ALL
Participants:

 Description   

Hi,

today I wanted to update our Mongo instances which were installed by an Ubuntu package.

Unfortantly the package is getting an HTTP 403 because our country seems to be block by Cloudfront.

The servers and IPs are in Germany!
Could you have a look in your Cloudfront settings. We are currently unable to update our Mongo instances due to Cloudfronts restrictions.

curl https://repo.mongodb.org/apt/ubuntu

<TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>403 ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) Request ID: UwMC-pqDDB8P0h8LclGMBg-WYGTULFIhk3REZcEpbln3mLe_RZas1A==

 

Thank you very much.

Felix



 Comments   
Comment by Chris Kelly [ 23/Aug/22 ]

We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Comment by Chris Kelly [ 29/Jul/22 ]

Hi Felix,

I am not sure why you can't access this. Specifically, I am able to connect from a German IP address and run curl on both powershell and ubuntu successfully. Are you able to try again?

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