[SERVER-69473] immediate exit due to unhandled exception Created: 21/Jan/22  Updated: 11/Oct/22  Resolved: 11/Oct/22

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: 天洁 曹 Assignee: Yuan Fang
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Related
is related to SERVER-68963 immediate exit due to unhandled excep... Closed
Participants:

 Description   

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 Comments   
Comment by Yuan Fang [ 11/Oct/22 ]

We haven’t heard back from you for some time, so I’m going to close this ticket. If this is still an issue for you, please provide additional information and we will reopen the ticket.

Comment by Yuan Fang [ 26/Sep/22 ]

Hi 417385742@qq.com,

We still need additional information to diagnose the problem. If this is still an issue for you, would you please archive (tar or zip) the complete mongod.log files generated for the crash and upload them to the support uploader location?

Regards,

Yuan

Comment by Yuan Fang [ 07/Sep/22 ]

Hi 417385742@qq.com ,

Thank you for providing the backtrace records. This backtrace looks similar to what we see in SERVER-54786, which could be caused by the mongod missing the necessary permissions to rename files in its dbpath. Can you help us confirm this problem by archiving (tar or zip) the complete mongod.log files generated for the crash and uploading them to the support uploader location?

Files uploaded to this portal are visible only to MongoDB employees and are routinely deleted after some time.

Thanks,

Yuan

Comment by Maurizio Casimirri [ 10/Jun/22 ]

417385742@qq.com this log doesn't seem familiar for a Compass log file. Were you trying to run the server?

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