[SERVER-71371] Ops Manager Issue to download correct version when agent installed in Rocky linux 8.6 Created: 15/Nov/22  Updated: 15/Nov/22  Resolved: 15/Nov/22

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: 6.0.2
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Hasan Ahmadkhani Assignee: Yuan Fang
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Operating System: ALL
Participants:

 Description   

Ops and Ops App DB (mdb enterprise replicaset with 3 member - manual installed) installed in Rocky linux 8.6

but in case of new deployment with ops manager automation we face this issue when destination os is Rocky 8.6 
and download source is hybrid 

MongoDB version 6.0.0-ent for process = node-master-27017_22 was not found in the list of available versions 
: [ 6.0.0-ent : &{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-ppc64le-enterprise-rhel81-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] ppc64le rhel 8.0 9.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-ubuntu2004-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 ubuntu 20.04 21.04 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-s390x-enterprise-rhel83-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] s390x rhel 8.0 9.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-s390x-enterprise-rhel72-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] s390x rhel 7.0 8.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-suse12-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 suse 12 13 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-debian11-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 debian 11.0 12.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-amazon2-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 amazon2 2  false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-rhel70-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 rhel 7.0 8.0 false},
&{windows http://node-master:8080/automation/mongodb-releases/hybrid/windows/mongodb-windows-x86_64-enterprise-6.0.0.zip e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64    false},
&{osx http://node-master:8080/automation/mongodb-releases/hybrid/osx/mongodb-macos-x86_64-enterprise-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64    false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-ubuntu1804-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 ubuntu 18.04 19.04 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-suse15-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 suse 15 16 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-debian10-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 debian 10.0 11.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-x86_64-enterprise-rhel80-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] amd64 rhel 8.0 9.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-aarch64-enterprise-rhel82-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] aarch64 rhel 8.0 9.0 false},
&{linux http://node-master:8080/automation/mongodb-releases/hybrid/linux/mongodb-linux-aarch64-enterprise-amazon2-6.0.0.tgz e61bf27c2f6a83fed36e5a13c008a32d563babe2 [enterprise] aarch64 amazon2 2  false} ]



 Comments   
Comment by Yuan Fang [ 15/Nov/22 ]

Hi ha.ahmadkhani@gmail.com ,

Thank you for reaching out. As this sounds like a support issue, I wanted to give you some resources to get this question answered more quickly:

  • Our MongoDB support portal, located at support.mongodb.com
  • Our MongoDB community portal, located here
  • If you are an Atlas customer, you can also: Click the in-app chat icon in the lower right corner to chat with a MongoDB Support representative OR Click Support in the left-hand navigation to view Developer Resources.

Just in case you have already opened a support case and are not receiving sufficient help, please let me know and I can facilitate escalating your issue.

Regards,
Yuan

Comment by Hasan Ahmadkhani [ 15/Nov/22 ]

this issue is same for other MDB distribution from 5.x to 6.x. (include 5.0.13, 6.0.2, 6.0.0) ops manager version is 6.0.6

above issue is when we want to deploy MDB 6.0.0-ent with ops manager 6.0.6 on Rocky 8.6

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