[SERVER-72100] mongodb service stop , Created: 14/Dec/22  Updated: 27/Oct/23  Resolved: 05/Sep/23

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Thaer Meziane Assignee: Backlog - Security Team
Resolution: Gone away Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Text File mongodb log 12 12.log    
Issue Links:
Related
related to SERVER-61680 *** immediate exit due to unhandled e... Closed
related to SERVER-71274 mongod process crash with fatal error Closed
related to SERVER-54786 How to avoid this error “terminate() ... Closed
Assigned Teams:
Server Security
Operating System: ALL
Participants:

 Description   

Frequent  mongodb  service stop ,

logs :

{"t":\{"$date":"2022-12-04T17:33:23.172+01:00"}

,"s":"I",  "c":"CONTROL",  "id":31445,   "ctx":"ftdc","msg":"  Frame: {frame}","attr":{"frame":

{"a":"7FFE2C447974","module":"KERNEL32.DLL","s":"BaseThreadInitThunk","s+":"14"}

}}

{"t":\{"$date":"2022-12-04T17:33:23.172+01:00"}

,"s":"I",  "c":"CONTROL",  "id":23132,   "ctx":"ftdc","msg":"Writing minidump diagnostic file","attr":{"dumpName":"E:\\Sage\\MongoDBComponent\\mongodb-win32-x86_64-windows-4.4.12\\bin
mongod.2022-12-04T16-33-23.mdmp"}}

{"t":\{"$date":"2022-12-04T17:33:23.713+01:00"}

,"s":"F",  "c":"CONTROL",  "id":23137,   "ctx":"ftdc","msg":"*** immediate exit due to unhandled exception"}

 

{"t":\{"$date":"2022-12-05T09:38:14.981+01:00"}

,"s":"I",  "c":"CONTROL",  "id":20698,   "ctx":"main","msg":"***** SERVER RESTARTED *****"}

{"t":\{"$date":"2022-12-05T09:38:15.846+01:00"}

,"s":"I",  "c":"CONTROL",  "id":23285,   "ctx":"main","msg":"Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols 'none'"}

{"t":\{"$date":"2022-12-05T09:38:15.850+01:00"}

,"s":"W",  "c":"ASIO",     "id":22601,   "ctx":"main","msg":"No TransportLayer configured during NetworkInterface startup"}

{"t":\{"$date":"2022-12-05T09:38:15.851+01:00"}

,"s":"I",  "c":"NETWORK",  "id":4648602, "ctx":"main","msg":"Implicit TCP FastOpen in use."}

{"t":\{"$date":"2022-12-05T09:38:15.851+01:00"}

,"s":"I",  "c":"CONTROL",  "id":23316,   "ctx":"main","msg":"Trying to start Windows service '{toUtf8String_serviceName}'","attr":{"toUtf8String_serviceName":"MongoDB"}}

{"t":\{"$date":"2022-12-05T09:38:15.854+01:00"}

,"s":"I",  "c":"STORAGE",  "id":4615611, "ctx":"initandlisten","msg":"MongoDB starting","attr":{"pid":728,"port":27017,"dbPath":"E:/Sage/MongoDBComponent/data","architecture":"64-bit","host":"SAGE01-SRV"}}

{"t":\{"$date":"2022-12-05T09:38:15.854+01:00"}

,"s":"I",  "c":"CONTROL",  "id":23398,   "ctx":"initandlisten","msg":"Target operating system minimum version","attr":{"targetMinOS":"Windows 7/Windows Server 2008 R2"}}

{"t":\{"$date":"2022-12-05T09:38:15.855+01:00"}

,"s":"I",  "c":"CONTROL",  "id":23403,   "ctx":"initandlisten","msg":"Build Info","attr":{"buildInfo":{"version":"4.4.12","gitVersion":"51475a8c4d9856eb1461137e7539a0a763cc85dc","modules":[],"allocator":"tcmalloc","environment":{"distmod":"windows","distarch":"x86_64","target_arch":"x86_64"}}}}

{"t":\{"$date":"2022-12-05T09:38:15.855+01:00"}

,"s":"I",  "c":"CONTROL",  "id":51765,   "ctx":"initandlisten","msg":"Operating System","attr":{"os":

{"name":"Microsoft Windows Server 2019","version":"10.0 (build 17763)"}

}}

{"t":\{"$date":"2022-12-05T09:38:15.855+01:00"}

,"s":"I",  "c":"CONTROL",  "id":21951,   "ctx":"initandlisten","msg":"Options set by command line","attr":{"options":{"config":"E:\\Sage\\MongoDBComponent\\config
mongodb.conf","net":{"bindIp":"*","ipv6":false,"port":27017,"tls":

{"mode":"disabled"}

,"wireObjectCheck":true},"operationProfiling":{"slowOpThresholdMs":2500},"security":{"authorization":"disabled","javascriptEnabled":true},"service":true,"storage":{"dbPath":"E:\\Sage\\MongoDBComponent\\data","directoryPerDB":false,"journal":{"enabled":true}},"systemLog":{"destination":"file","logAppend":true,"logRotate":"rename","path":"E:\\Sage\\MongoDBComponent\\logs
mongodb.log","quiet":false,"timeStampFormat":"iso8601-local","traceAllExceptions":false,"verbosity":0}}}}

{"t":\{"$date":"2022-12-05T09:38:15.864+01:00"}

,"s":"W",  "c":"STORAGE",  "id":22271,   "ctx":"initandlisten","msg":"Detected unclean shutdown - Lock file is not empty","attr":{"lockFile":"E:\\Sage\\MongoDBComponent\\data
mongod.lock"}}



 Comments   
Comment by Elizabeth Roytburd [ 05/Sep/23 ]

We have not yet heard back from the reporter so we are assuming this issue is resolved. Please feel free to reopen if needed, thank you.

Comment by Yuan Fang [ 15/Dec/22 ]

Hi thaer.meziane@esprit.tn,

We've decided to re-open this ticket and have a further investigation on this. Could you provide the mongod version for this issue? Feel free to add information to this ticket if you have any additional findings. Thank you!

Regards,
Yuan

Comment by Yuan Fang [ 14/Dec/22 ]

Hi thaer.meziane@esprit.tn,

Thank you for reporting the issue. Based on the log you provided, this does not appear to be a SERVER bug. It looks like this thread on MongoDB Developer Community Forums discusses this. Can you see if it helps?

If not, we'd like to encourage you to start by asking our community for help by posting on the MongoDB Developer Community Forums.

If the discussion there leads you to suspect a bug in the MongoDB server, then we'd want to investigate it as a possible bug here in the SERVER project.

Regards,
Yuan

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