[SERVER-84579] Free Monitoring error Created: 05/Jan/24  Updated: 05/Jan/24  Resolved: 05/Jan/24

Status: Closed
Project: Core Server
Component/s: None
Affects Version/s: 4.4.10
Fix Version/s: None

Type: Bug Priority: Critical - P2
Reporter: Sanjay Sanghera Assignee: Unassigned
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

ubuntu 20.04.5


Operating System: ALL
Participants:

 Description   

Problem Statement/Rationale

When I try to enable the free monitoring I am get an error

Please be sure to attach relevant logs with any sensitive data redacted.
How to retrieve logs for: Compass; Shell

Steps to Reproduce

db.enableFreeMonitoring()

Expected Results

Monitoring to be enabled and a url provided

Actual Results

Error Message:

> db.enableFreeMonitoring()                                                                                                                                                                                                     
uncaught exception: Error: command failed: {         "ok" : 0,         "errmsg" : "Halting metrics upload due to response",         "code" : 255,         "codeName" : "FreeMonHttpPermanentFailure" } :
_getErrorWithCode@src/mongo/shell/utils.js:25:13
doassert@src/mongo/shell/assert.js:18:14
_assertCommandWorked@src/mongo/shell/assert.js:683:17
assert.commandWorked@src/mongo/shell/assert.js:773:16
DB.prototype.enableFreeMonitoring@src/mongo/shell/db.js:1847:5
@(shell):1:1

Additional Notes

Any additional information that may be useful to include.



 Comments   
Comment by Edwin Zhou [ 05/Jan/24 ]

Hi sanjay.sanghera@gmail.com,

Thank you for your report. We've decommissioned the free monitoring service on August 2023, and we no longer allowed this service to be enabled beginning April 2023.

Please see https://www.mongodb.com/docs/manual/administration/free-monitoring/ for more information.

Kind regards,
Edwin

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