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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[CDRIVER-733] Can not start mongo</title>
                <link>https://jira.mongodb.org/browse/CDRIVER-733</link>
                <project id="10030" key="CDRIVER">C Driver</project>
                    <description>&lt;p&gt;Hello Mongo stopped running and I can not restart it. I am running centos.. When I try &quot;service mongod start&quot; I get &lt;span class=&quot;error&quot;&gt;&amp;#91;FAILED&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;and then mongod.lock shows up...&lt;/p&gt;

&lt;p&gt;Not sure what to do? This has caused our system to shut down.&lt;/p&gt;

&lt;p&gt;thanks&lt;/p&gt;</description>
                <environment>CENTOS</environment>
        <key id="214737">CDRIVER-733</key>
            <summary>Can not start mongo</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.mongodb.org/images/icons/priorities/blocker.svg">Blocker - P1</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="jesse@mongodb.com">A. Jesse Jiryu Davis</assignee>
                                    <reporter username="brad@datadesignsystems.com">Bradley Amster</reporter>
                        <labels>
                    </labels>
                <created>Fri, 3 Jul 2015 11:38:49 +0000</created>
                <updated>Wed, 3 May 2017 22:15:20 +0000</updated>
                            <resolved>Mon, 13 Jul 2015 16:30:07 +0000</resolved>
                                    <version>1.1.9</version>
                                                    <component>errors</component>
                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="957782" author="eoin.brazil" created="Fri, 3 Jul 2015 16:19:21 +0000"  >&lt;p&gt;Hi Brad,&lt;/p&gt;

&lt;p&gt;Thank you for your query. Our C Driver project is here to assist you with issues around the MongoDB C Driver. Your recent question &lt;a href=&quot;https://jira.mongodb.org/browse/CDRIVER-733&quot; title=&quot;Can not start mongo&quot; class=&quot;issue-link&quot; data-issue-key=&quot;CDRIVER-733&quot;&gt;&lt;del&gt;CDRIVER-733&lt;/del&gt;&lt;/a&gt; was really a support request for our database product, which is available to our Commercial support customers.&lt;/p&gt;

&lt;p&gt;If this is something that you are interested in I&apos;d be happy to put you in touch with a MongoDB sales representative to discuss our subscription options:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://www.mongodb.com/products/production-support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Production support&lt;/a&gt;, or&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://www.mongodb.com/products/mongodb-enterprise-advanced&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Enterprise Advanced (includes product support)&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Either of these options would provide you with a guaranteed level of support response from MongoDB engineers, and a commitment to work through all support issues you have from beginning to end so that you are successful with MongoDB.&lt;/p&gt;

&lt;p&gt;Alternatively, our community forum &lt;a href=&quot;https://groups.google.com/forum/#!forum/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user Google Group&lt;/a&gt; is the best place to ask your query. The MongoDB support team tries to help out in that forum, and in addition other community members might be able to help you.&lt;/p&gt;

&lt;p&gt;Please let me know if you would like me to put you in touch with a MongoDB sales representative to discuss our subscription offerings.&lt;/p&gt;

&lt;p&gt;Kindest regards,&lt;br/&gt;
Eoin&lt;/p&gt;</comment>
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