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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-1311] Failed to initialize WebGL</title>
                <link>https://jira.mongodb.org/browse/COMPASS-1311</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>
&lt;p&gt;Users are unable to view the geospatial map in the schema tab.  This is affecting at least one user who is taking the M001 - MongoDB Basics course.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://app.intercom.io/a/apps/p57suhg7/respond/inbox/unassigned/conversations/10553750118&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://app.intercom.io/a/apps/p57suhg7/respond/inbox/unassigned/conversations/10553750118&lt;/a&gt;&lt;br/&gt;
&lt;a href=&quot;https://app.intercom.io/a/apps/p57suhg7/respond/inbox/search/conversations/10543787912&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://app.intercom.io/a/apps/p57suhg7/respond/inbox/search/conversations/10543787912&lt;/a&gt;&lt;/p&gt;
</description>
                <environment>Ubuntu 17.04&lt;br/&gt;
unsupported: Linux Mint 18</environment>
        <key id="399237">COMPASS-1311</key>
            <summary>Failed to initialize WebGL</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="durran.jordan@mongodb.com">Durran Jordan</assignee>
                                    <reporter username="brian.blevins@mongodb.com">Brian Blevins</reporter>
                        <labels>
                    </labels>
                <created>Thu, 29 Jun 2017 13:04:14 +0000</created>
                <updated>Thu, 7 Mar 2019 11:02:41 +0000</updated>
                            <resolved>Thu, 7 Mar 2019 11:02:41 +0000</resolved>
                                    <version>1.7.1</version>
                                                    <component>Linux</component>
                    <component>UI / UX</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2174250" author="massimiliano.marcon" created="Thu, 7 Mar 2019 11:02:41 +0000"  >&lt;p&gt;This is caused by the Mapbox SDK. Unfortunately, there is not much we can do.&lt;/p&gt;</comment>
                            <comment id="1973220" author="brian.blevins" created="Sat, 11 Aug 2018 14:02:57 +0000"  >&lt;p&gt;The most recent users reporting this error in DevTools are seeing the following error on the Schema tab.&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;The schema content is outdated and no longer in sync with the documents view. Press &#8220;Analyze&#8221; again to see the schema for the current query.&lt;/tt&gt;&lt;/p&gt;</comment>
                            <comment id="1626454" author="brian.blevins" created="Wed, 19 Jul 2017 16:06:33 +0000"  >
&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=durran.jordan&quot; class=&quot;user-hover&quot; rel=&quot;durran.jordan&quot;&gt;durran.jordan&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I observe that in two of the three Intercom conversations, Compass is running in a virtualized environment (one QEMU and one VirtualBox).  I&apos;m not sure if that impacts the WebGL2 support or implementation, but it could be a common factor and might explain why this issue is not being reported more often.&lt;/p&gt;
</comment>
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            <issuekey id="491437">COMPASS-2501</issuekey>
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                            <attachment id="159892" name="Failed_to_initialize_WebGL_LinuxMint18.png" size="400177" author="brian.blevins@mongodb.com" created="Thu, 29 Jun 2017 13:04:07 +0000"/>
                            <attachment id="160633" name="screenshot-1.png" size="316903" author="ross.cantillon@mongodb.com" created="Tue, 11 Jul 2017 10:17:37 +0000"/>
                            <attachment id="161315" name="screenshot_compass-beta_geospatial_console.png" size="159132" author="brian.blevins@mongodb.com" created="Wed, 19 Jul 2017 13:14:56 +0000"/>
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