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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-1433] Unable to cancel reloading attempts upon failed connection</title>
                <link>https://jira.mongodb.org/browse/COMPASS-1433</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;When Compass is unable to connect to a cluster, an error is shown with a recommendation - that&apos;s good! However, it&apos;s impossible to follow the recommendation as it continues to retry connecting non-stop. One cannot escape it or cancel it to change connection properties and must resort to shutting down Compass all together before changing those settings and reconnecting successfully.&lt;br/&gt;
Clicking the Home icon doesn&apos;t help either.&lt;/p&gt;</description>
                <environment>MacOS Sierra 10.12.5</environment>
        <key id="407873">COMPASS-1433</key>
            <summary>Unable to cancel reloading attempts upon failed connection</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="grigori.melnik@mongodb.com">Grigori Melnik</reporter>
                        <labels>
                    </labels>
                <created>Tue, 25 Jul 2017 04:19:52 +0000</created>
                <updated>Fri, 27 Oct 2023 20:19:28 +0000</updated>
                            <resolved>Fri, 29 Mar 2019 12:29:16 +0000</resolved>
                                    <version>1.8.0-beta.2</version>
                    <version>1.9.0-dev</version>
                                                    <component>Connectivity</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2008656" author="craig.homa" created="Thu, 20 Sep 2018 02:07:49 +0000"  >&lt;p&gt;Transitioning this back to &apos;Open&apos; as it has been in &apos;Debugging with Submitter&apos; for over a year.&lt;/p&gt;</comment>
                            <comment id="1634717" author="sam.weaver@10gen.com" created="Fri, 28 Jul 2017 17:07:47 +0000"  >&lt;p&gt;The spinner icon in your screenshot is to refresh the databases list as opposed to refresh the connection... can you try going to the Connect Menu and trying new connection (or press cmd+N) and see what happens? It should  open a new window (perhaps we want to make a nicer experience by letting them navigate &quot;back&quot; to the connect screen).&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="161606" name="MongoDB_Compass_-_Connect_Issue.png" size="84000" author="grigori.melnik@mongodb.com" created="Tue, 25 Jul 2017 04:17:06 +0000"/>
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