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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-2208] SSL-related error are not reported properly in Compass </title>
                <link>https://jira.mongodb.org/browse/COMPASS-2208</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;This seems to be an issue with 1.3-beta version only. Applies to both Windows and OSX.&lt;/p&gt;

&lt;p&gt;Consider the example in the attached screenshots - they show an attempt to connect with an invalid CA file. On 1.2 the error message says &quot;Invalid or missing certificate&quot; while on 1.3-beta, it&apos;s a generic &quot;Could not connect message ...&quot;&lt;/p&gt;</description>
                <environment></environment>
        <key id="303805">COMPASS-2208</key>
            <summary>SSL-related error are not reported properly in Compass </summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="lucas.hrabovsky">Lucas Hrabovsky</assignee>
                                    <reporter username="dmitry.ryabtsev@mongodb.com">Dmitry Ryabtsev</reporter>
                        <labels>
                    </labels>
                <created>Mon, 25 Jul 2016 17:22:21 +0000</created>
                <updated>Mon, 2 Mar 2020 18:14:18 +0000</updated>
                            <resolved>Mon, 2 Mar 2020 17:22:06 +0000</resolved>
                                    <version>1.5.0-dev</version>
                                    <fixVersion>1.21.0</fixVersion>
                                    <component>Connectivity</component>
                        <due></due>
                            <votes>1</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2923172" author="lucas.hrabovsky" created="Mon, 2 Mar 2020 17:22:06 +0000"  >&lt;p&gt;The updated connect dialog no longer attempts to translate driver error messages and &lt;a href=&quot;https://github.com/mongodb/node-mongodb-native/commit/f95df67f62d6fc97645e9d4882fa091c034497e6&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;this commit in the driver&lt;/a&gt; ensures ssl/tls errors are raised with the highest fidelity error message.&lt;/p&gt;

&lt;blockquote&gt;
&lt;p&gt;Handle rogue SSL exceptions.&lt;/p&gt;

&lt;p&gt;In the case of an invalid private key, the core node tls module raises&lt;br/&gt;
the exception instead of emitting an error event like all other errors.&lt;br/&gt;
This addresses this case and other potential anomalies.&lt;/p&gt;&lt;/blockquote&gt;</comment>
                            <comment id="2174216" author="massimiliano.marcon" created="Thu, 7 Mar 2019 10:05:56 +0000"  >&lt;p&gt;Closing because it has not been updated for more than 1 year and the corresponding customer case has been closed with satisfactory resolution.&lt;/p&gt;</comment>
                            <comment id="1705398" author="peter.schmidt" created="Sat, 21 Oct 2017 00:32:35 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=dmitry.ryabtsev&quot; class=&quot;user-hover&quot; rel=&quot;dmitry.ryabtsev&quot;&gt;dmitry.ryabtsev&lt;/a&gt; As this ticket still looks valid, perhaps move this ticket to the &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;COMPASS&lt;/a&gt; project?&lt;/p&gt;

&lt;p&gt;If it&apos;s important, you might also wish to resolve it yourself, the place I&apos;d start today if I were still working on Compass would be: &lt;a href=&quot;https://github.com/10gen/compass-connect&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass-connect&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1497221" author="dmitry.ryabtsev" created="Sat, 11 Feb 2017 01:50:06 +0000"  >&lt;p&gt;This is still an issue in Compass 1.5.1 - in my recent tests I failed to connect due to hostname validation failure, but all Compass shows to the user is the &quot;Could not connect...&quot; message.&lt;/p&gt;

&lt;p&gt;It is worth mentioning that I failed to dig up the connection failure reason from the Compass&apos; console - it does not seem very useful for diagnosing SSL connectivity issues. Would be nice if Compass could report proper error messages in the UI.&lt;/p&gt;</comment>
                            <comment id="1357704" author="matt.kangas@10gen.com" created="Tue, 16 Aug 2016 02:29:11 +0000"  >&lt;p&gt;Based on Dimitry&apos;s description, I thought it would be INT-1331 (&quot;Error messages from the node.js driver are human readable&quot;). It seems as if the detailed driver message is mapped to a generic message, perhaps accidentally.&lt;/p&gt;

&lt;p&gt;But INT-1331 landed in 1.2.0-dev - so I&apos;m puzzled.&lt;/p&gt;</comment>
                            <comment id="1357596" author="dmitry.ryabtsev" created="Mon, 15 Aug 2016 23:47:24 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=lucas.hrabovsky&quot; class=&quot;user-hover&quot; rel=&quot;lucas.hrabovsky&quot;&gt;lucas.hrabovsky&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;This ticket was raised to address a problem that looks like a regression to me - 1.3-beta does not report the connection failure reason in the same way as 1.2 does. I don&apos;t think it&apos;s related to &lt;a href=&quot;https://jira.mongodb.org/browse/NODE-782&quot; title=&quot;SSL validation may fail depending on the order of the certificates in the CA file&quot; class=&quot;issue-link&quot; data-issue-key=&quot;NODE-782&quot;&gt;&lt;del&gt;NODE-782&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Just wanted to make it clear.&lt;/p&gt;

&lt;p&gt;PS It&apos;s good to know that there will be a way to get a detailed diagnostic info in future.&lt;/p&gt;</comment>
                            <comment id="1356921" author="lucas.hrabovsky" created="Mon, 15 Aug 2016 15:23:06 +0000"  >&lt;p&gt;The source of this is &lt;a href=&quot;https://jira.mongodb.org/browse/NODE-782&quot; title=&quot;SSL validation may fail depending on the order of the certificates in the CA file&quot; class=&quot;issue-link&quot; data-issue-key=&quot;NODE-782&quot;&gt;&lt;del&gt;NODE-782&lt;/del&gt;&lt;/a&gt; which being closed as won&apos;t fix will be the same resolution here. However, INT-1692 will make these type of errors much more transparent to the user and make it easier for customer&apos;s to translate this diagnostic info when creating CS tickets.&lt;/p&gt;</comment>
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                            <attachment id="132340" name="OSX.png" size="261469" author="dmitry.ryabtsev@mongodb.com" created="Mon, 25 Jul 2016 17:22:21 +0000"/>
                            <attachment id="132341" name="Windows.png" size="114444" author="dmitry.ryabtsev@mongodb.com" created="Mon, 25 Jul 2016 17:22:21 +0000"/>
                            <attachment id="217384" name="scr.png" size="112533" author="dmitry.ryabtsev@mongodb.com" created="Tue, 21 May 2019 03:54:43 +0000"/>
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