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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-2711] Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt</title>
                <link>https://jira.mongodb.org/browse/COMPASS-2711</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;Intercom customer reported that attempting to connect with Atlas connection settings was hanging Compass forever.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://app.intercom.io/a/apps/p57suhg7/inbox/inbox/unassigned/conversations/15498640712&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://app.intercom.io/a/apps/p57suhg7/inbox/inbox/unassigned/conversations/15498640712&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;In Compass 1.12.4 on OSX I&apos;m seeing the same behavior.  Compass connects to the cluster successfully using the Atlas connection string for 1.11 (without SRV record).  Additionally, I can use the same Atlas SRV connection string with the mongo shell to establish a connection successfully.&lt;/p&gt;

&lt;p&gt;Also, I&apos;m not seeing any DevTools output when the connection attempt hangs.&lt;/p&gt;

&lt;p&gt;The Intercom customer userid did not show any errors in BugSnag.&lt;/p&gt;</description>
                <environment></environment>
        <key id="519657">COMPASS-2711</key>
            <summary>Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="lucas.hrabovsky">Lucas Hrabovsky</assignee>
                                    <reporter username="brian.blevins@mongodb.com">Brian Blevins</reporter>
                        <labels>
                    </labels>
                <created>Sat, 31 Mar 2018 02:28:47 +0000</created>
                <updated>Fri, 27 Oct 2023 20:19:19 +0000</updated>
                            <resolved>Mon, 27 Jan 2020 10:21:18 +0000</resolved>
                                    <version>1.12.4</version>
                                    <fixVersion>1.17.0</fixVersion>
                                    <component>Connectivity</component>
                        <due></due>
                            <votes>4</votes>
                                    <watches>11</watches>
                                                                                                                <comments>
                            <comment id="2765215" author="massimiliano.marcon" created="Mon, 27 Jan 2020 10:21:18 +0000"  >&lt;p&gt;1.20 has a new connection stack (new implementation on the compass side, new driver) this is probably gone away. Closing it. Please reopen if it&apos;s still an issue.&lt;/p&gt;</comment>
                            <comment id="1890505" author="durran.jordan@10gen.com" created="Mon, 14 May 2018 15:20:46 +0000"  >&lt;p&gt;Reopening as still around 10% failure rate. Need more investigation.&lt;/p&gt;</comment>
                            <comment id="1867471" author="xgen-internal-githook" created="Wed, 18 Apr 2018 12:19:22 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump deps for SRV record fix&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/compass/commit/fa0452776ec86253fd9662a91f7fae377e5698f7&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass/commit/fa0452776ec86253fd9662a91f7fae377e5698f7&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867465" author="xgen-internal-githook" created="Wed, 18 Apr 2018 12:02:02 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump deps for SRV record fix&lt;br/&gt;
Branch: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/compass/commit/218404096d7bdd0f7f89977199173f51166acb23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass/commit/218404096d7bdd0f7f89977199173f51166acb23&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867463" author="xgen-internal-githook" created="Wed, 18 Apr 2018 11:58:38 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump deps for SRV record fix&lt;br/&gt;
Branch: 1.13-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/compass/commit/10c6096326ecd68f94838f2489d4d8f8f7490512&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass/commit/10c6096326ecd68f94838f2489d4d8f8f7490512&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867454" author="xgen-internal-githook" created="Wed, 18 Apr 2018 11:52:35 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump deps for SRV record fix&lt;br/&gt;
Branch: 1.12-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/compass/commit/914b0e64c55c1af89fa58fc20819545ded68bf75&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass/commit/914b0e64c55c1af89fa58fc20819545ded68bf75&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867445" author="xgen-internal-githook" created="Wed, 18 Apr 2018 11:30:51 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump deps for SRV record fix&lt;br/&gt;
Branch: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/compass/commit/bcb4916111bf195f907e23b1bf02550a3ac25b71&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/compass/commit/bcb4916111bf195f907e23b1bf02550a3ac25b71&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867437" author="xgen-internal-githook" created="Wed, 18 Apr 2018 11:19:53 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump Node driver&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/data-service/commit/b565541b4ede4fdd661b7347d57099c948697118&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/data-service/commit/b565541b4ede4fdd661b7347d57099c948697118&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1867436" author="xgen-internal-githook" created="Wed, 18 Apr 2018 11:17:43 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;username&apos;: &apos;durran&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Bump Node driver&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/connection-model/commit/9a78e2832429d190aa0ead7c15c0fbf1e03f6a34&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/connection-model/commit/9a78e2832429d190aa0ead7c15c0fbf1e03f6a34&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1864535" author="durran.jordan@10gen.com" created="Sun, 15 Apr 2018 10:35:47 +0000"  >&lt;p&gt;The Node driver has committed a fix for this issue and we are waiting on a release from them. Once that is complete we will update Compass and release on the 1.12 and 1.13 branches.&lt;/p&gt;</comment>
                            <comment id="1860096" author="xgen-internal-githook" created="Tue, 10 Apr 2018 12:42:27 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;, &apos;username&apos;: &apos;durran&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Fix deprecated options at db/server/replSet levels&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/data-service/commit/afbd972aad2ef9cc8858c42d0d28fb2b341f14cf&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/data-service/commit/afbd972aad2ef9cc8858c42d0d28fb2b341f14cf&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1860093" author="xgen-internal-githook" created="Tue, 10 Apr 2018 12:36:02 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;email&apos;: &apos;durran@gmail.com&apos;, &apos;name&apos;: &apos;Durran Jordan&apos;, &apos;username&apos;: &apos;durran&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-2711&quot; title=&quot;Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-2711&quot;&gt;&lt;del&gt;COMPASS-2711&lt;/del&gt;&lt;/a&gt;: Fix deprecated options at db/server/replSet levels&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/connection-model/commit/c9a7f9b3ed426f5969d73fca2209ca20be59f179&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/connection-model/commit/c9a7f9b3ed426f5969d73fca2209ca20be59f179&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1858609" author="joe.drumgoole@10gen.com" created="Sun, 8 Apr 2018 21:10:09 +0000"  >&lt;p&gt;I&apos;ve seen similar problems tonight with 1.12.4. 3.4 connection string works, 3.6 connection string hangs forever. Shell 3.6 string works fine and my own Node.js and Python programs also work fine with the srv string. &lt;/p&gt;</comment>
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