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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-2880] MongoDB not running on the provided host and port</title>
                <link>https://jira.mongodb.org/browse/COMPASS-2880</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;After installing MongoDB, it&apos;s impossible to start the connection.&lt;/p&gt;

&lt;p&gt;The error message is &quot;MongoDB not running on the provided host and port&quot;&lt;/p&gt;</description>
                <environment></environment>
        <key id="550221">COMPASS-2880</key>
            <summary>MongoDB not running on the provided host and port</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="francesco.morazzoni@gmail.com">Francesco Morazzoni</reporter>
                        <labels>
                    </labels>
                <created>Sat, 26 May 2018 08:51:10 +0000</created>
                <updated>Wed, 12 Jun 2019 12:01:47 +0000</updated>
                            <resolved>Wed, 12 Jun 2019 12:01:47 +0000</resolved>
                                                                    <component>Compass</component>
                        <due></due>
                            <votes>2</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2280900" author="massimiliano.marcon" created="Wed, 12 Jun 2019 12:01:47 +0000"  >&lt;p&gt;We can&apos;t reproduce the problem and there was no activity in the ticket for a few months.&lt;/p&gt;

&lt;p&gt;I recommend to try 1.18 and see if the problem still happens.&lt;/p&gt;</comment>
                            <comment id="2174186" author="massimiliano.marcon" created="Thu, 7 Mar 2019 09:28:17 +0000"  >&lt;p&gt;Is this still an issue? Can you guys try with 1.17 or 1.18-beta?&lt;/p&gt;

&lt;p&gt;Also, can you provide some more info to debug the problem? Where is the MongoDB server running? What hostname are you using? Can you connect with the shell? Can you post a screenshot of the Compass connect screen and either the Robomongo connection screen or the CLI parameters you use to connect via the shell?&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=st&quot; class=&quot;user-hover&quot; rel=&quot;st&quot;&gt;st&lt;/a&gt; &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=sppanda&quot; class=&quot;user-hover&quot; rel=&quot;sppanda&quot;&gt;sppanda&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="2119910" author="sppanda" created="Fri, 18 Jan 2019 01:36:40 +0000"  >&lt;p&gt;i am also getting the same issue. i am not able to connect although others able to. i am getting &quot;MongoDB not running on the provided host and port&quot;.&#160; any pointer will be appreciated.&lt;/p&gt;</comment>
                            <comment id="2027910" author="st" created="Tue, 9 Oct 2018 15:46:13 +0000"  >&lt;p&gt;So I was finally able to connect with IP address instead of hostname but still I look at this as an issue because another Mongo client Robo3T is just connecting fine with hostname.&lt;/p&gt;</comment>
                            <comment id="2027896" author="st" created="Tue, 9 Oct 2018 15:36:21 +0000"  >&lt;p&gt;I am having the same issue ... my fellow colleagues are able to connect to mongo server in the same network but I cannot. I guess the error message is not correct.&lt;/p&gt;

&lt;p&gt;Is there any error logs, I can look into?&lt;/p&gt;</comment>
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