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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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            <title>[COMPASS-2938] Connect error message misleading</title>
                <link>https://jira.mongodb.org/browse/COMPASS-2938</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;There are many reasons when a username may be incorrect. We catch those, but the error message we provide is misleading. For example, when a dot is used, we still say &lt;em&gt;&apos;Username containing an unescaped at-sign&quot;&lt;/em&gt; (see screenshot).&#160;&lt;/p&gt;

&lt;p&gt;Rephrase accordingly and make it clearer to the user. Perhaps, something along the lines of:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;&quot;The username&#160; is invalid. Usernames can only contain ASCII letters, numbers, hyphens, and underscores, and should begin with a letter or number&quot;&lt;/em&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="558090">COMPASS-2938</key>
            <summary>Connect error message misleading</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
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                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="grigori.melnik@mongodb.com">Grigori Melnik</reporter>
                        <labels>
                    </labels>
                <created>Tue, 12 Jun 2018 17:02:43 +0000</created>
                <updated>Sun, 29 Oct 2023 02:41:24 +0000</updated>
                            <resolved>Thu, 1 Aug 2019 13:30:37 +0000</resolved>
                                    <version>1.14.0-beta</version>
                                                    <component>Compass</component>
                    <component>Connectivity</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="2354089" author="massimiliano.marcon" created="Thu, 1 Aug 2019 13:30:37 +0000"  >&lt;p&gt;For the time being, we solved with bubbling up the error the node driver returns. Not always user friendly but much more clear than what we used to have&lt;/p&gt;</comment>
                            <comment id="2008415" author="pspreen@yahoo.com" created="Wed, 19 Sep 2018 20:47:33 +0000"  >&lt;p&gt;In my case, my User Name is my email address (a common approach I dare day) and consequently I cannot connect with Compass due to the illegal at-sign.&#160; This presents an ugly inconsistency between the database and the database viewer and makes me nervous and anxious as I explore the integrity of mongoDB offering.&#160; I think my recourse is to add a new user or start over with a new account, if that is even possible using the same email address.&#160; We shall see...&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="189262" name="MongoDB_Compass_Beta_-_Connect_bug_error_message.png" size="348121" author="grigori.melnik@mongodb.com" created="Tue, 12 Jun 2018 17:02:14 +0000"/>
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