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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-3082] mongodb compass is not be able to connect server in kerberos mode </title>
                <link>https://jira.mongodb.org/browse/COMPASS-3082</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;from the same machine(win7 sp1), through my program, I can connect to mongodb server by kerberos.&#160;&#160;note my own program uses mongo C driver 1.7.&lt;/p&gt;

&lt;p&gt;however, when I uses mongodb compass db, I can&apos;t connect to the same server by kerberos successfully.&lt;/p&gt;

&lt;p&gt;I checked the mongodb server log, it shows:&lt;/p&gt;

&lt;p&gt;2018-08-24T07:35:48.213+0000 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;listener&amp;#93;&lt;/span&gt; connection accepted from 10.154.10.101:27604 #1598 (1 connection now open)&lt;br/&gt;
2018-08-24T07:35:48.214+0000 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1598&amp;#93;&lt;/span&gt; received client metadata from 10.154.10.101:27604 conn1598: { driver: &lt;/p&gt;
{ name: &quot;nodejs&quot;, version: &quot;3.1.1&quot; }
&lt;p&gt;, os: { type: &quot;Windows_NT&quot;, name: &quot;win32&quot;, architecture: &quot;x64&quot;, version: &quot;6.1.7601&quot; }, platform: &quot;Node.js v8.9.3, LE, mongodb-core: 3.1.0&quot;, application: { name: &quot;MongoDB Compass&quot; } }&lt;br/&gt;
2018-08-24T07:35:48.610+0000 E ACCESS &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1598&amp;#93;&lt;/span&gt; GSSAPI Error: Unspecified GSS failure. Minor code may provide more information (Mechanism is incorrect)&lt;br/&gt;
2018-08-24T07:35:48.611+0000 E ACCESS &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1598&amp;#93;&lt;/span&gt; Was not able to acquire principal id from Cyrus SASL: -6&lt;br/&gt;
2018-08-24T07:35:48.611+0000 I ACCESS &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1598&amp;#93;&lt;/span&gt; SASL GSSAPI authentication failed for on $external from client 10.154.10.101:27604 ; AuthenticationFailed: SASL(-13): authentication failure: GSSAPI Failure: gss_accept_sec_context&lt;br/&gt;
2018-08-24T07:35:48.795+0000 I NETWORK &lt;span class=&quot;error&quot;&gt;&amp;#91;conn1598&amp;#93;&lt;/span&gt; end connection 10.154.10.101:27604 (0 connections now open)&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;there&apos;s a &lt;font color=&quot;#FF0000&quot;&gt;slash&lt;/font&gt; symbol in my principal name:&lt;/p&gt;

&lt;p&gt;&#160;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:testkrb/db-mongo-kerberos.cloudapp.net@TICQUEST.CLOUDAPP.NET&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;testkrb&lt;font color=&quot;#FF0000&quot;&gt;/&lt;/font&gt;db-mongo-kerberos.cloudapp.net@xxxxxCLOUDAPP.NET,&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;I am not user if the special symbol make the connection failed. Could you please help to check, thanks.&lt;/p&gt;

&lt;p&gt;I am not able to connect to mongoDB server by kerberos&lt;/p&gt;</description>
                <environment>windows 7 SP1</environment>
        <key id="593772">COMPASS-3082</key>
            <summary>mongodb compass is not be able to connect server in kerberos mode </summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="durran.jordan@mongodb.com">Durran Jordan</assignee>
                                    <reporter username="winnie_quest">winnie_quest</reporter>
                        <labels>
                    </labels>
                <created>Fri, 24 Aug 2018 07:43:36 +0000</created>
                <updated>Sun, 29 Oct 2023 02:41:17 +0000</updated>
                            <resolved>Mon, 12 Nov 2018 11:30:13 +0000</resolved>
                                    <version>1.15.0</version>
                                    <fixVersion>1.16.0</fixVersion>
                                    <component>Compass</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
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