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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-3281] Error Messages</title>
                <link>https://jira.mongodb.org/browse/COMPASS-3281</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;Userstory&quot;&gt;&lt;/a&gt;User story&lt;/h3&gt;
&lt;p&gt;As a Compass user&lt;br/&gt;
I want to see visible, friendly, helpful and designed error messages&lt;br/&gt;
So that I understand if Compass is broken or if instead there is actually something wrong with my connection/cluster/permissions.&lt;/p&gt;

&lt;h3&gt;&lt;a name=&quot;Acceptancecriteria&quot;&gt;&lt;/a&gt;Acceptance criteria&lt;/h3&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;When an error happens, it should always be visible to the user&lt;/li&gt;
	&lt;li&gt;When I see an error, I want a user friendly explanation of what went wrong&lt;/li&gt;
	&lt;li&gt;When I see an error, I want the necessary information to fix it or work around it&lt;/li&gt;
	&lt;li&gt;When an error happens, I don&#8217;t want Compass to look broken
	&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
		&lt;li&gt;There are very good reasons for some errors to happen (e.g. permissions problems for the current user). The errors we currently display make me think Compass was not expecting the error and therefore broke. We can probably make it look less broken if error messages are a bit more designed and communicate the problem with some copy we write instead of exposing the error from the driver.&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;h3&gt;&lt;a name=&quot;Notes&quot;&gt;&lt;/a&gt;Notes&lt;/h3&gt;
&lt;ul&gt;
	&lt;li&gt;Attached are some example of errors messages we currently have in Compass&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="637677">COMPASS-3281</key>
            <summary>Error Messages</summary>
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                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
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                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="massimiliano.marcon@mongodb.com">Massimiliano Marcon</reporter>
                        <labels>
                    </labels>
                <created>Fri, 23 Nov 2018 10:35:25 +0000</created>
                <updated>Thu, 26 Aug 2021 13:46:28 +0000</updated>
                            <resolved>Thu, 26 Aug 2021 13:46:28 +0000</resolved>
                                                    <fixVersion>No version</fixVersion>
                                        <due></due>
                            <votes>5</votes>
                                    <watches>4</watches>
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            <issuekey id="550206">COMPASS-2877</issuekey>
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                            <attachment id="201771" name="Pasted Graphic.tiff" size="52884" author="massimiliano.marcon@mongodb.com" created="Fri, 23 Nov 2018 10:34:23 +0000"/>
                            <attachment id="227943" name="compass_connection_issue.png" size="27198" author="daniel.coupal@mongodb.com" created="Wed, 21 Aug 2019 16:46:43 +0000"/>
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