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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-3551] MongoDB Compass GUI wont display in VMWARE environment</title>
                <link>https://jira.mongodb.org/browse/COMPASS-3551</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;So I have a VM running on Centos7 and is closed off from public internet due to our company. I attempted to run various Compass versions (1.13,1.14.1.17) directly on it via rpm image and it first complains about missing libraries . I install those libraries and assume the UI will now load up when i run the command &quot;mongodb-compass-community&quot; or the non community image with &quot;mongodb-compass&quot;. However the UI begins to load then just freezes up with a black screen.&lt;/p&gt;

&lt;p&gt;I decided to try dockerizing the compass image by running it on a different base image. In this case ubuntu with mongodb compass community 1.17.&lt;br/&gt;
After I build the image and run the container, the UI pops up but the screen is black and the logs show:&lt;br/&gt;
&quot;libGL error: no matching fbConfigs or visuals found&quot;&lt;br/&gt;
&quot;libGL error: unable to load driverL swrast_dri.so&quot;&lt;br/&gt;
&quot;libGL error: failed to load driver:swrast&quot;&lt;/p&gt;

&lt;p&gt;I looked more into the swrast error and it seems as if that is a software renderer and is looking for that nvidia driver. However since I using VMWARE virtual machine there is no nvidia drivers installed for the graphics card. Typically the command( glxinfo | grep -i vendor) on a non VM machine will display the vendor type which I tested the command on another centos7 desktop computer and received back&lt;/p&gt;

&lt;p&gt;server glx vendor string: NVIDIA CORPORATION&lt;/p&gt;

&lt;p&gt;client glx vendor string: NVIDIA CORPORATION&lt;/p&gt;

&lt;p&gt;openGL vendor string: NVIDIA CORPORATION&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I also tried dockerizing the compass app using a rpm image with the base OS to be centos:7 and after installing several libraries, the only error that prevented my UI from loading completely was the same &quot;libGL error: unable to load driverL swrast_dri.so&quot; and &quot;libGL error: failed to load driver:swrast&quot;. &lt;/p&gt;

&lt;p&gt;I am positive the compass image depends on this nvidia driver in order to display the graphics. Is there a way you could create a lite version not utilizing the nvidia graphics card so one would be able to run the UI in a VMWARE virtual machine?&lt;/p&gt;</description>
                <environment>Centos7, Ubuntu</environment>
        <key id="729733">COMPASS-3551</key>
            <summary>MongoDB Compass GUI wont display in VMWARE environment</summary>
                <type id="2" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14711&amp;avatarType=issuetype">New Feature</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="frankpintojr26">frank</reporter>
                        <labels>
                    </labels>
                <created>Thu, 4 Apr 2019 16:31:11 +0000</created>
                <updated>Sun, 29 Oct 2023 02:41:00 +0000</updated>
                            <resolved>Tue, 13 Aug 2019 16:24:50 +0000</resolved>
                                    <version>1.17.0</version>
                                    <fixVersion>1.19.1</fixVersion>
                                    <component>Compass</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2482375" author="frankpintojr26" created="Tue, 15 Oct 2019 11:06:45 +0000"  >&lt;p&gt;I get the same error when containerizing the MongoDB Compass to run mongodb-compass-community-1.19.12_amd64.deb in a Docker container based on a Ubuntu image.&lt;br/&gt;
My dockerfile was building from a ubuntu image with the latest version, I just tried a differnet version this time, 16.04, which causes the lib errors to disappear however the CompassUI tries to come up  and just keeps displaying the loading symbol and nothing else. &lt;/p&gt;</comment>
                            <comment id="2478100" author="tom.chatt@ngc.com" created="Fri, 11 Oct 2019 15:44:55 +0000"  >&lt;p&gt;I&apos;m running into a nearly identical problem when trying to run mongodb-compass-community-1.19.12.x86_64.rpm in a Docker container based on RHEL7 base image. As above, I get complaints about missing libraries when I first try to run it (perhaps gtk3 and alsa-lib should be listed as dependencies in the rpm?), but when I load those libraries, I then get the same kind of libGL error. For me, the UI never quite comes up, but it freezes with the error shown in the attached JPG. &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/233502/233502_mongodb-compass-libGL-error.jpg&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;I expect this could be corrected by installing the right additional packages if I knew what they were, as it runs fine outside of Docker on the same underlying RHEL7 platform (an AWS EC2 instance) where I am running the Docker container.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="2368878" author="massimiliano.marcon" created="Tue, 13 Aug 2019 16:24:50 +0000"  >&lt;p&gt;This is probably addressed with the replacement of the map provider.&lt;/p&gt;</comment>
                            <comment id="2212972" author="massimiliano.marcon" created="Mon, 15 Apr 2019 08:16:53 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=frankpintojr26&quot; class=&quot;user-hover&quot; rel=&quot;frankpintojr26&quot;&gt;frankpintojr26&lt;/a&gt;, thank you for the report.&lt;/p&gt;

&lt;p&gt;The WebGL problem is likely caused by the Mapbox SDK in the schema analyzer. We will look into this but not with the highest priority. I will keep this ticket open so we can keep track of it.&lt;/p&gt;

&lt;p&gt;Did you also try to dockerize Compass Community? That doesn&apos;t have the schema analyzer, so it may work. You may also want to give a try to this Docker image for Compass that one of our dev advocates put together: &lt;a href=&quot;https://github.com/MaBeuLux88/docker/tree/master/MongoDB-Compass&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/MaBeuLux88/docker/tree/master/MongoDB-Compass&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10012">
                    <name>Related</name>
                                            <outwardlinks description="related to">
                                        <issuelink>
            <issuekey id="1058185">COMPASS-4046</issuekey>
        </issuelink>
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                            <attachment id="233502" name="mongodb-compass-libGL-error.jpg" size="86912" author="tom.chatt@ngc.com" created="Fri, 11 Oct 2019 15:39:20 +0000"/>
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