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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-3556] querySrv ETIMEOUT when connecting to Atlas with SRV</title>
                <link>https://jira.mongodb.org/browse/COMPASS-3556</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;I&apos;ve just had a problem with Compass connecting to an Atlas cluster. It appears to be related to some sort of DNS caching (either as macOS or inside Compass itself).&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/213441/213441_Screen+Shot+2019-04-08+at+16.26.19.png&quot; height=&quot;432&quot; width=&quot;642&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;The steps:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Try to connect to Atlas via a SRV record, after ~20 seconds I get &lt;tt&gt;querySrv ETIMEOUT _mongod._tcp.&amp;lt;CLUSTER&amp;gt;.mongodb.net&lt;/tt&gt; (see screenshot)&lt;/li&gt;
	&lt;li&gt;Tested via Mongo shell and SRV and can connect fine&lt;/li&gt;
	&lt;li&gt;Tried different Wifi networks, no change&lt;/li&gt;
	&lt;li&gt;Restarted Compass and used the same Favourited settings, and &lt;b&gt;can&lt;/b&gt; connect now.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;The Atlas cluster is an M0, and we checked the logs. Only interesting entries were that the cluster was hitting weekly bandwidth limits and was being throttled.&lt;/p&gt;

&lt;p&gt;I also changed the password via the Atlas UI today, so it&apos;s possible that somehow that got Compass into an unstable state.&lt;br/&gt;
&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>MacOS 10.14.3</environment>
        <key id="732547">COMPASS-3556</key>
            <summary>querySrv ETIMEOUT when connecting to Atlas with SRV</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="lucas.hrabovsky">Lucas Hrabovsky</assignee>
                                    <reporter username="nicholas.cottrell@mongodb.com">Nic Cottrell</reporter>
                        <labels>
                    </labels>
                <created>Mon, 8 Apr 2019 15:49:26 +0000</created>
                <updated>Sat, 4 Jul 2020 17:48:35 +0000</updated>
                            <resolved>Mon, 27 Jan 2020 09:35:24 +0000</resolved>
                                    <version>1.17.0</version>
                                    <fixVersion>1.20.4</fixVersion>
                                    <component>Connectivity</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3270137" author="shaan@mealpha.com" created="Sat, 4 Jul 2020 17:48:35 +0000"  >&lt;p&gt;Is there any solution to it?&lt;/p&gt;

&lt;p&gt;I&apos;m facing the same issue ...&lt;br/&gt;
Can we reopen the bug??&lt;br/&gt;
@Lucas&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="2765153" author="massimiliano.marcon" created="Mon, 27 Jan 2020 09:35:24 +0000"  >&lt;p&gt;The entire connect stack and driver has been updated in 1.20. I am going to assume this issue is gone.&lt;/p&gt;</comment>
                            <comment id="2384031" author="jan.krystufek@kapsch.net" created="Fri, 23 Aug 2019 10:53:18 +0000"  >&lt;p&gt;I have the same issue with 1.18.0 on Windows 10.&lt;/p&gt;</comment>
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                            <attachment id="213441" name="Screen Shot 2019-04-08 at 16.26.19.png" size="368915" author="nicholas.cottrell@mongodb.com" created="Mon, 8 Apr 2019 15:43:53 +0000"/>
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