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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-3582] Unkown error downloading compass</title>
                <link>https://jira.mongodb.org/browse/COMPASS-3582</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;Downloading the package...&lt;/p&gt;

&lt;p&gt;Installing the package...&lt;/p&gt;

&lt;p&gt;Copying MongoDB Compass Community.app to /Applications&lt;/p&gt;

&lt;p&gt;Unkown error downloading compass. Please open a ticket on the SERVER project at &lt;a href=&quot;https://jira.mongodb.org/&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Cleaning up...&lt;/p&gt;

&lt;p&gt;Done!&lt;/p&gt;</description>
                <environment>MAC OS</environment>
        <key id="741700">COMPASS-3582</key>
            <summary>Unkown error downloading compass</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="lucas.hrabovsky">Lucas Hrabovsky</assignee>
                                    <reporter username="eshwar.c99@gmail.com">Eshwara C</reporter>
                        <labels>
                    </labels>
                <created>Fri, 19 Apr 2019 09:37:53 +0000</created>
                <updated>Mon, 6 May 2019 12:13:46 +0000</updated>
                            <resolved>Mon, 6 May 2019 12:13:46 +0000</resolved>
                                                                    <component>Compass</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="2235074" author="massimiliano.marcon" created="Mon, 6 May 2019 12:13:46 +0000"  >&lt;p&gt;Not much to do on our side.&lt;/p&gt;</comment>
                            <comment id="2221531" author="massimiliano.marcon" created="Tue, 23 Apr 2019 10:07:58 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=eshwar.c99%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;eshwar.c99@gmail.com&quot;&gt;eshwar.c99@gmail.com&lt;/a&gt; would you mind downloading Compass directly from the download center? &lt;a href=&quot;https://www.mongodb.com/download-center/compass?jmp=hero&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/download-center/compass?jmp=hero&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="2220224" author="eshwar.c99@gmail.com" created="Mon, 22 Apr 2019 06:59:30 +0000"  >&lt;p&gt;Getting the same error again.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Downloading the package...&lt;/p&gt;

&lt;p&gt;Installing the package...&lt;/p&gt;

&lt;p&gt;Copying MongoDB Compass Community.app to /Applications&lt;/p&gt;

&lt;p&gt;Unkown error downloading compass. Please open a ticket on the SERVER project at &lt;a href=&quot;https://jira.mongodb.org/&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Cleaning up...&lt;/p&gt;

&lt;p&gt;Done!&lt;/p&gt;</comment>
                            <comment id="2219274" author="lucas.hrabovsky" created="Fri, 19 Apr 2019 15:57:29 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=eshwar.c99%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;eshwar.c99@gmail.com&quot;&gt;eshwar.c99@gmail.com&lt;/a&gt; thanks for the report. There was an issue with our shared load balancer this morning which may have caused this error. Mind giving it another try?&lt;/p&gt;</comment>
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