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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-4295] stuck on the &quot;Activating plugins&quot; screen</title>
                <link>https://jira.mongodb.org/browse/COMPASS-4295</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;when starting the compass application first it says &quot;initializing&quot; , the &quot;loading preferences&quot; the &quot;loading plugins&quot; then it get stuck in &quot;Activating plugins&quot; when i open the devtool i see the error in the attached screenshot.&lt;/p&gt;</description>
                <environment>windows 8.1 professional x64</environment>
        <key id="1352227">COMPASS-4295</key>
            <summary>stuck on the &quot;Activating plugins&quot; screen</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.mongodb.org/images/icons/priorities/blocker.svg">Blocker - P1</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="mehdi.benhamouda@focus-corporation.com">Mehdi BEN HAMOUDA</reporter>
                        <labels>
                    </labels>
                <created>Fri, 15 May 2020 06:30:44 +0000</created>
                <updated>Sun, 29 Oct 2023 02:40:19 +0000</updated>
                            <resolved>Wed, 20 May 2020 09:38:42 +0000</resolved>
                                    <version>1.21.2</version>
                                    <fixVersion>1.21.2</fixVersion>
                                    <component>Compass</component>
                    <component>Startup</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="3096837" author="massimiliano.marcon" created="Wed, 20 May 2020 09:38:42 +0000"  >&lt;p&gt;I am going to assume the proposed solution fixes the problem. If not, please reopen.&lt;/p&gt;</comment>
                            <comment id="3096836" author="massimiliano.marcon" created="Wed, 20 May 2020 09:37:44 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=mehdi.benhamouda%40focus-corporation.com&quot; class=&quot;user-hover&quot; rel=&quot;mehdi.benhamouda@focus-corporation.com&quot;&gt;mehdi.benhamouda@focus-corporation.com&lt;/a&gt; looks like some installations of windows are missing something in the PATH. Please try the solution suggested here: &lt;a href=&quot;https://developer.mongodb.com/community/forums/t/mongodb-compass-freeze-on-activating-plugins/3613/24&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://developer.mongodb.com/community/forums/t/mongodb-compass-freeze-on-activating-plugins/3613/24&lt;/a&gt;&lt;/p&gt;</comment>
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                            <attachment id="260972" name="BUG_MONGODB_COMPASS.JPG" size="141329" author="mehdi.benhamouda@focus-corporation.com" created="Fri, 15 May 2020 06:24:29 +0000"/>
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