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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-4365] Compass support for SRV connection over VPN to Atlas cluster using GCP</title>
                <link>https://jira.mongodb.org/browse/COMPASS-4365</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;Receiving DNS related&#160;querySrv ENOTFOUND error when attempting to connect with Compass using SRV over VPN to Atlas cluster using GCP. Can connect using list of nodes on VPN. Can ping to each node under VPN. nslookup works.&lt;/p&gt;

&lt;p&gt;Can connect using SRV without VPN.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>WinNT</environment>
        <key id="1416284">COMPASS-4365</key>
            <summary>Compass support for SRV connection over VPN to Atlas cluster using GCP</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="12300">Won&apos;t Do</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="felicia.hsieh@mongodb.com">Felicia Hsieh</reporter>
                        <labels>
                            <label>VPN</label>
                    </labels>
                <created>Tue, 21 Jul 2020 21:29:08 +0000</created>
                <updated>Tue, 3 Oct 2023 19:34:55 +0000</updated>
                            <resolved>Wed, 12 Aug 2020 09:53:59 +0000</resolved>
                                    <version>1.20.5</version>
                    <version>1.21.0</version>
                                    <fixVersion>No version</fixVersion>
                                    <component>Connectivity</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3317267" author="massimiliano.marcon" created="Mon, 3 Aug 2020 09:50:23 +0000"  >&lt;p&gt;I would not classify this as a Compass bug, especially if with works without VPN but not with VPN.&lt;/p&gt;

&lt;p&gt;Things I would check:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Does the computer use the same DNS servers when connected or not connected through VPN?&lt;/li&gt;
	&lt;li&gt;Does the VPN server being used support SRV records?&lt;/li&gt;
	&lt;li&gt;Is this a GCP-only problem or does this apply also to clusters with other cloud providers?&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="3311977" author="jessica.sigafoos" created="Wed, 29 Jul 2020 14:26:41 +0000"  >&lt;p&gt;Are they encountering this issue in the shell as well?&#160; At first glance, we suspect this may be a configuration error on the user&apos;s side.&lt;/p&gt;</comment>
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