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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-4422] Program stuck on Initializing after loading plugins</title>
                <link>https://jira.mongodb.org/browse/COMPASS-4422</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;The program launches and then shows that it is loading all the plugins then it will get stuck on initializing indefinitely.&lt;/p&gt;

&lt;p&gt;Selecting connect to from the menu will open another window where it reloads the entire application and the problem persists.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>Windows 10, Version: 10.0.18362 build 18362</environment>
        <key id="1481309">COMPASS-4422</key>
            <summary>Program stuck on Initializing after loading plugins</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="haindel.justin@gmail.com">Justin Haindel</reporter>
                        <labels>
                    </labels>
                <created>Sun, 20 Sep 2020 02:54:37 +0000</created>
                <updated>Tue, 3 Oct 2023 19:21:46 +0000</updated>
                            <resolved>Tue, 6 Oct 2020 08:37:02 +0000</resolved>
                                                    <fixVersion>No version</fixVersion>
                                    <component>Compass</component>
                    <component>Startup</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="3427728" author="massimiliano.marcon" created="Tue, 6 Oct 2020 08:37:02 +0000"  >&lt;p&gt;Unfortunately, we can&apos;t reproduce the issue and we don&apos;t have enough information to try debugging the problem.&lt;/p&gt;

&lt;p&gt;I am closing this. Please reopen it if the issue persists.&lt;/p&gt;</comment>
                            <comment id="3402746" author="massimiliano.marcon" created="Mon, 21 Sep 2020 09:28:11 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=haindel.justin%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;haindel.justin@gmail.com&quot;&gt;haindel.justin@gmail.com&lt;/a&gt;, thank you for the bug report. A few questions to help us reproduce the issue:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;What version of Compass are you using?&lt;/li&gt;
	&lt;li&gt;What operating system and what version?&lt;/li&gt;
	&lt;li&gt;Can you open the developer console (View &amp;gt; Toggle Developer Tools), see if it prints any error and attach a screenshot?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/279203/279203_image-2020-09-21-11-27-55-253.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;</comment>
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                            <attachment id="279203" name="image-2020-09-21-11-27-55-253.png" size="15936" author="massimiliano.marcon@mongodb.com" created="Mon, 21 Sep 2020 09:27:56 +0000"/>
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