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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[COMPASS-5136] Cannot connect to a server which requires TLS1.2 or above</title>
                <link>https://jira.mongodb.org/browse/COMPASS-5136</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;I configured my server to require TLS connection with version no less than TLSv1.2, by mongod command args `--tlsMode requireTLS --sslDisabledProtocols TLS1_0,TLS1_1`. I can connect to my server with Mongosh, but cannot connect to it with MongoDBCompass.&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;StepstoReproduce&quot;&gt;&lt;/a&gt;&lt;b&gt;Steps to Reproduce&lt;/b&gt;&lt;/h3&gt;
&lt;ol&gt;
	&lt;li&gt;&lt;font color=&quot;#505f79&quot;&gt;you can run a server with something similar as `mongod --tlsCertificateKeyFile cert.pem --tlsMode requireTLS --sslDisabledProtocols TLS1_0,TLS1_1 --auth --bind_ip_all`, in which cert.pem should be a valid certificate issued by CA and match your domain name.&#160;&lt;/font&gt;&lt;/li&gt;
	&lt;li&gt;&lt;font color=&quot;#505f79&quot;&gt;you can use MongoDBCompass to connect the server with the domain name, and set &quot;More Options-SSL&quot; to &quot;System CA / Atlas Deployment&quot;,&#160;&#160; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/338507/338507_image-2021-10-04-12-34-17-423.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;


&lt;h3&gt;&lt;a name=&quot;ExpectedResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Expected Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;MongoDBCompass should be able to connected to the server&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ActualResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Actual Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;MongoDBCompass cannot connected to the server&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;AdditionalNotes&quot;&gt;&lt;/a&gt;&lt;b&gt;Additional Notes&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;With WireShark, I found that the &quot;Client Hello&quot; sent by MongoDBCompass in the TLS handshake procedure use TLSv1.0, so the connection cannot be established. I hope compass can upgrade the TLS version used to fix the problem. see the Wireshark capture screenshots below for details.&#160;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;The overall packets&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/338506/338506_image-2021-10-04-12-40-11-864.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt; &#160;The Client Hello Packet&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/338505/338505_image-2021-10-04-12-43-48-074.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;The Server Hello packet&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/338504/338504_image-2021-10-04-12-45-10-224.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;Thank you!&lt;/font&gt;&lt;/p&gt;</description>
                <environment>Server: MongoDB Community 5.0.3, Ubuntu 20.04&lt;br/&gt;
Client: MongoDBCompass 1.28.4, Windows 10</environment>
        <key id="1888766">COMPASS-5136</key>
            <summary>Cannot connect to a server which requires TLS1.2 or above</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="709192822@qq.com">Starrah Starrah</reporter>
                        <labels>
                    </labels>
                <created>Mon, 4 Oct 2021 04:48:49 +0000</created>
                <updated>Tue, 3 Oct 2023 19:52:47 +0000</updated>
                            <resolved>Mon, 22 May 2023 09:37:38 +0000</resolved>
                                    <version>1.28.4</version>
                                    <fixVersion>No version</fixVersion>
                                    <component>Connectivity</component>
                        <due></due>
                            <votes>1</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="4098655" author="JIRAUSER1256529" created="Mon, 4 Oct 2021 09:01:57 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=709192822%40qq.com&quot; class=&quot;user-hover&quot; rel=&quot;709192822@qq.com&quot;&gt;709192822@qq.com&lt;/a&gt; I cannot reproduce this. Can you help debug this by doing the following:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Sharing the exact error message you receive in Compass&lt;/li&gt;
	&lt;li&gt;Testing whether you can try to connect to this server using &lt;a href=&quot;https://www.mongodb.com/try/download/shell&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongosh&lt;/a&gt; or the legacy &lt;tt&gt;mongo&lt;/tt&gt; shell&lt;/li&gt;
	&lt;li&gt;Sharing the server version that this is using?&lt;/li&gt;
&lt;/ul&gt;
</comment>
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                            <attachment id="338506" name="image-2021-10-04-12-40-11-864.png" size="123558" author="709192822@qq.com" created="Mon, 4 Oct 2021 04:40:24 +0000"/>
                            <attachment id="338505" name="image-2021-10-04-12-43-48-074.png" size="977333" author="709192822@qq.com" created="Mon, 4 Oct 2021 04:44:01 +0000"/>
                            <attachment id="338504" name="image-2021-10-04-12-45-10-224.png" size="153398" author="709192822@qq.com" created="Mon, 4 Oct 2021 04:45:23 +0000"/>
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