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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-5374] Compass performance tab - hottest collections - DATA UNAVAILABLE</title>
                <link>https://jira.mongodb.org/browse/COMPASS-5374</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;In compass, I can&apos;t see the labels &quot;hottest collections&quot; and &quot;slowest operations&quot; of the tab performance.&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;StepstoReproduce&quot;&gt;&lt;/a&gt;&lt;b&gt;Steps to Reproduce&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;I am not sure. It doesn&apos;t work for me. It says &quot;DATA UNAVAILABLE&quot; instead of the 2 informations.&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ExpectedResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Expected Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;To see the 2 informations&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ActualResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Actual Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&quot;DATA UNAVAILABLE&quot;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;AdditionalNotes&quot;&gt;&lt;/a&gt;&lt;b&gt;Additional Notes&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;In compass, I can&apos;t see the labels &quot;hottest collections&quot; and &quot;slowest operations&quot; of the tab performance. What can cause this? Is it an expected behaviour?&lt;/p&gt;

&lt;p&gt;I am running compass on windows 10 64 bits with mongodb community server. It happens even if i connect with a user with root privilege. I have set up mongodb tools in the windows system path. It happens on a sharded cluster as well as on a standalone mongod. I happens if i connect to a localhost database, as well if i connect online to a debian mongodb cluster. To make it short, i can never make it work.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/351492/351492_compass-performance-tab-data-unavailable.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;</description>
                <environment>Windows 10 64 bits</environment>
        <key id="1953006">COMPASS-5374</key>
            <summary>Compass performance tab - hottest collections - DATA UNAVAILABLE</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="1" iconUrl="https://jira.mongodb.org/images/icons/statuses/open.png" description="">Open</status>
                    <statusCategory id="2" key="new" colorName="default"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="bonjourjoel@gmail.com">Joel J</reporter>
                        <labels>
                    </labels>
                <created>Fri, 17 Dec 2021 12:15:49 +0000</created>
                <updated>Tue, 9 Aug 2022 22:21:10 +0000</updated>
                                            <version>1.29.5</version>
                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="4257218" author="JIRAUSER1263778" created="Fri, 17 Dec 2021 17:46:16 +0000"  >&lt;p&gt;Now that you say it, i&apos;ve seen such a message, but not everytime. But it doesn&apos;t work for a standalone mongod instance neither. It writes the same thing: &quot;DATA UNAVAILABLE&quot;. It doesn&apos;t work on the individual shards neither, and neither on the config server. I always see &quot;DATA UNAVAILABLE&quot;. It has never worked. Does it work for you? On which kind of instance?&lt;/p&gt;</comment>
                            <comment id="4257185" author="JIRAUSER1256529" created="Fri, 17 Dec 2021 17:33:36 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=bonjourjoel%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;bonjourjoel@gmail.com&quot;&gt;bonjourjoel@gmail.com&lt;/a&gt; For this log file specifically, it seems that the cause is that you are running it against a sharded cluster, where it is expected that the command would not work (you should be able to run it against each shard individually, though). I don&#8217;t know why it doesn&#8217;t show that error for you, it should usually display one on the top of the page (&#8220;Top command is not available in mongos&#8221;).&lt;/p&gt;

&lt;p&gt;How does it fail for the standalone mongod instance?&lt;/p&gt;</comment>
                            <comment id="4257174" author="JIRAUSER1263778" created="Fri, 17 Dec 2021 17:29:50 +0000"  >&lt;p&gt;&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/attachment/351544/351544_compass_61bc80edd033558418a39600_log.txt&quot; title=&quot;compass_61bc80edd033558418a39600_log.txt attached to COMPASS-5374&quot;&gt;compass_61bc80edd033558418a39600_log.txt&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Hi, here is the log. I have a problem with &quot;Hottest collections&quot;, even connected with user root.&lt;/p&gt;

&lt;p&gt;But for &quot;Slowest operations&quot;, I found out it&apos;s because i had a user without the privilege &quot;&lt;br/&gt;
inprog&quot;. So i withdraw this half of my request.&lt;br/&gt;
Thanks.&lt;/p&gt;</comment>
                            <comment id="4256218" author="JIRAUSER1256529" created="Fri, 17 Dec 2021 13:39:25 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=bonjourjoel%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;bonjourjoel@gmail.com&quot;&gt;bonjourjoel@gmail.com&lt;/a&gt;! Can you share a log file for these sessions (Help &#8594; Open Log File &#8594; Extract and open as .txt)?&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="351492" name="compass-performance-tab-data-unavailable.png" size="106701" author="bonjourjoel@gmail.com" created="Fri, 17 Dec 2021 12:13:50 +0000"/>
                            <attachment id="351544" name="compass_61bc80edd033558418a39600_log.txt" size="5048616" author="bonjourjoel@gmail.com" created="Fri, 17 Dec 2021 17:27:52 +0000"/>
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