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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-5604] Compass v1.30.1 high CPU utilization on Windows Server 2019 VMWare</title>
                <link>https://jira.mongodb.org/browse/COMPASS-5604</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;p&gt;Hi team,&lt;/p&gt;

&lt;p&gt;I have a customer who is mentioning the following when running Compass v1.30.1:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;When running Compass on Windows Server 2012 R2 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU usage is relatively fine&lt;/li&gt;
	&lt;li&gt;Running Compass on Windows Server 2019 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU utilization is reaching 60-70% utilization&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;I&apos;ve uploaded their System specifications in the image below.&lt;/p&gt;

&lt;p&gt;Has anyone encountered a similar scenario when testing on running&#160;Compass on a Windows Server 2019 OS? Or in particular, running Windows Server 2019 OS on VMWare with 1 CPU and 4GB RAM allocated?&lt;/p&gt;

&lt;p&gt;There are no hardware requirements mentioned in the Compass docs and I&apos;ve already mentioned it to the customer, but they are a bit pushy for answers on why this is so and is not accepting the alternatives of:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Running Compass on a different device&lt;/li&gt;
	&lt;li&gt;Using Mongo Shell to access their MongoDB instance on the same Server 2019 OS&#160;&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="2004025">COMPASS-5604</key>
            <summary>Compass v1.30.1 high CPU utilization on Windows Server 2019 VMWare</summary>
                <type id="10501" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Investigation</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="blaise.crisologo@mongodb.com">Blaise Crisologo</reporter>
                        <labels>
                    </labels>
                <created>Thu, 17 Mar 2022 18:43:18 +0000</created>
                <updated>Wed, 28 Jun 2023 22:38:14 +0000</updated>
                            <resolved>Sun, 7 Aug 2022 18:41:53 +0000</resolved>
                                                    <fixVersion>No version</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                        <attachments>
                            <attachment id="366666" name="image.png" size="61444" author="blaise.crisologo@mongodb.com" created="Thu, 17 Mar 2022 18:08:33 +0000"/>
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