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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[COMPASS-7219] Compass executable 1.39.4 does not run on Windows 7</title>
                <link>https://jira.mongodb.org/browse/COMPASS-7219</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;What is going wrong? What action would you like the Engineering team to take?&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Please be sure to attach relevant logs &lt;em&gt;with any sensitive data redacted&lt;/em&gt;.&lt;/b&gt;&lt;br/&gt;
&lt;em&gt;How to retrieve logs for: &lt;a href=&quot;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Compass&lt;/a&gt;; &lt;a href=&quot;https://www.mongodb.com/docs/mongodb-shell/logs/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Shell&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;StepstoReproduce&quot;&gt;&lt;/a&gt;&lt;b&gt;Steps to Reproduce&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;Download the installer file &quot;(mongodb-compass-1.39.4-win32-x64)&quot; &lt;a href=&quot;https://www.mongodb.com/try/download/compass&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/try/download/compass&lt;/a&gt;&#160;.&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ExpectedResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Expected Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;Program runs.&#160; Note that the Platform for this download is identified as &quot;Windows 64-bit (7+)&quot;.&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ActualResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Actual Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;{{An error appears. Title: MongoDBCompass.exe - Entry Point not Found&lt;br/&gt;
Message: The procedure entry point DiscardVirtualMemory could not be located in the dynamic link library KERNEL32.dll}}&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions:&lt;/b&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;1- Please confirm if Compass is Officially supported on Windows 7 because the Download Centre link mentions 7+ in the description.&lt;/p&gt;

&lt;p&gt;2. If not, can we please confirm the last version that was supported on Windows 7 as the release notes does not mention it.&lt;/p&gt;

&lt;p&gt;3. Please confirm the last version of the Windows that supports Compass .&#160;&lt;/p&gt;

&lt;p&gt;Thanks.&lt;/p&gt;</description>
                <environment>OS:                               Microsoft Windows 7 Ultimate&lt;br/&gt;
Version of OS                         6.1.7601 Service Pack 1 build 7601</environment>
        <key id="2442340">COMPASS-7219</key>
            <summary>Compass executable 1.39.4 does not run on Windows 7</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ghulam.murtaza@mongodb.com">Ghulam Murtaza</reporter>
                        <labels>
                    </labels>
                <created>Thu, 14 Sep 2023 15:12:37 +0000</created>
                <updated>Sun, 29 Oct 2023 02:38:10 +0000</updated>
                            <resolved>Fri, 15 Sep 2023 11:20:06 +0000</resolved>
                                                    <fixVersion>1.40.0</fixVersion>
                                    <component>Release</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="5748052" author="xgen-internal-githook" created="Tue, 3 Oct 2023 12:28:30 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: export-to-language-v6&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5729829" author="xgen-internal-githook" created="Mon, 25 Sep 2023 22:21:40 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: ga-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5717710" author="xgen-internal-githook" created="Wed, 20 Sep 2023 13:07:58 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: vectorsearch&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5715580" author="xgen-internal-githook" created="Tue, 19 Sep 2023 17:13:37 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: refactor-compass-collection-plugin&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5710206" author="xgen-internal-githook" created="Mon, 18 Sep 2023 05:06:21 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: beta-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5706736" author="xgen-internal-githook" created="Fri, 15 Sep 2023 12:32:04 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: feature/&lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7166&quot; title=&quot;[Index Action] Allow user to Edit Index &quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7166&quot;&gt;&lt;del&gt;COMPASS-7166&lt;/del&gt;&lt;/a&gt;&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5706604" author="JIRAUSER1256529" created="Fri, 15 Sep 2023 11:20:07 +0000"  >&lt;p&gt;The next release will display an updated minimum Windows version in the download center and documentation.&lt;/p&gt;</comment>
                            <comment id="5706591" author="xgen-internal-githook" created="Fri, 15 Sep 2023 11:14:26 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna.henningsen@mongodb.com&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt; (#4852)&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: main&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/c9014c9995a8d4a0e6e12cdf9244dc8230a2ee5e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5706448" author="xgen-internal-githook" created="Fri, 15 Sep 2023 09:40:11 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Anna Henningsen&apos;, &apos;email&apos;: &apos;anna@addaleax.net&apos;, &apos;username&apos;: &apos;addaleax&apos;}
&lt;p&gt;Message: chore: clarify that Compass only supports Windows 10+ &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7219&quot; title=&quot;Compass executable 1.39.4 does not run on Windows 7&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7219&quot;&gt;&lt;del&gt;COMPASS-7219&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38,&lt;br/&gt;
Windows 7/8/8.1 is no longer a set of platforms that we support, see&lt;br/&gt;
&lt;a href=&quot;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.electronjs.org/blog/windows-7-to-8-1-deprecation-notice&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;This change reflects that in our download center descriptions.&lt;br/&gt;
Branch: 7219-dev&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/8ad65260d321c7008ee17b7b4c0da286230c17f7&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/8ad65260d321c7008ee17b7b4c0da286230c17f7&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5706442" author="JIRAUSER1256529" created="Fri, 15 Sep 2023 09:32:02 +0000"  >&lt;blockquote&gt;&lt;p&gt;Please confirm if Compass is Officially supported on Windows 7 because the Download Centre link mentions 7+ in the description.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Right, this description is no longer accurate. We&#8217;ll update it.&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;If not, can we please confirm the last version that was supported on Windows 7 as the release notes does not mention it.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;The last Compass version that worked on Windows 7 was 1.37.0.&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;Please confirm the last version of the Windows that supports Compass.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Compass now requires at least Windows 10. &lt;/p&gt;</comment>
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