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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[COMPASS-7220] New version available</title>
                <link>https://jira.mongodb.org/browse/COMPASS-7220</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;When launching Compass, pops up a message :&quot;A new version of Compass is available to install&quot;, but when i click install,&#160; it simply closes the messsage box an does nothing.&lt;/p&gt;</description>
                <environment>OS: Windows 11&lt;br/&gt;
Dell Optiplex 7090&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
</environment>
        <key id="2442449">COMPASS-7220</key>
            <summary>New version available</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="leroux.bodenstein@mongodb.com">Le Roux Bodenstein</assignee>
                                    <reporter username="jacasarin@funcionpublica.gob.mx">Jos&#233; Alfonso Casar&#237;n Hern&#225;ndez</reporter>
                        <labels>
                    </labels>
                <created>Thu, 14 Sep 2023 16:37:39 +0000</created>
                <updated>Sun, 29 Oct 2023 02:38:10 +0000</updated>
                            <resolved>Thu, 21 Sep 2023 14:39:00 +0000</resolved>
                                                    <fixVersion>1.40.0</fixVersion>
                                    <component>Auto Updates</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="5748070" author="xgen-internal-githook" created="Tue, 3 Oct 2023 12:29:08 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: export-to-language-v6&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5729844" author="xgen-internal-githook" created="Mon, 25 Sep 2023 22:22:19 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: ga-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5720911" author="xgen-internal-githook" created="Thu, 21 Sep 2023 13:02:35 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: beta-releases&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5717726" author="xgen-internal-githook" created="Wed, 20 Sep 2023 13:08:39 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: vectorsearch&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5717229" author="xgen-internal-githook" created="Wed, 20 Sep 2023 09:56:35 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: refactor-compass-collection-plugin&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5717192" author="xgen-internal-githook" created="Wed, 20 Sep 2023 09:41:53 +0000"  >&lt;p&gt;Author: &lt;/p&gt;
{&apos;name&apos;: &apos;Le Roux Bodenstein&apos;, &apos;email&apos;: &apos;lerouxb@gmail.com&apos;, &apos;username&apos;: &apos;lerouxb&apos;}
&lt;p&gt;Message: fix: more auto-update logging, disable if not supported &lt;a href=&quot;https://jira.mongodb.org/browse/COMPASS-7220&quot; title=&quot;New version available&quot; class=&quot;issue-link&quot; data-issue-key=&quot;COMPASS-7220&quot;&gt;&lt;del&gt;COMPASS-7220&lt;/del&gt;&lt;/a&gt; (#4868)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;more auto-update logging, disable if not supported&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;add ticket numbers, remove extra logging&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;tweak comment&lt;br/&gt;
Branch: main&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb-js/compass/commit/745ed4ee314b1364792c0dffba1b6b97d593efc2&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5711798" author="JIRAUSER1274912" created="Mon, 18 Sep 2023 15:46:06 +0000"  >&lt;p&gt;I&apos;ve atached today&apos;s log&lt;/p&gt;</comment>
                            <comment id="5711184" author="JIRAUSER1261456" created="Mon, 18 Sep 2023 13:52:01 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jacasarin%40funcionpublica.gob.mx&quot; class=&quot;user-hover&quot; rel=&quot;jacasarin@funcionpublica.gob.mx&quot;&gt;jacasarin@funcionpublica.gob.mx&lt;/a&gt; One more thing: There&apos;s very little info in that log file. Could you start compass, then accept the update, wait something like 20 minutes and then take the logs? Just to make sure it definitely had enough time to try and apply the update. That should be very helpful.&lt;/p&gt;</comment>
                            <comment id="5710303" author="JIRAUSER1261456" created="Mon, 18 Sep 2023 07:28:11 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jacasarin%40funcionpublica.gob.mx&quot; class=&quot;user-hover&quot; rel=&quot;jacasarin@funcionpublica.gob.mx&quot;&gt;jacasarin@funcionpublica.gob.mx&lt;/a&gt; can you remember how you installed compass? Was it the .zip, the .msi or what?&lt;/p&gt;</comment>
                            <comment id="5708106" author="JIRAUSER1274912" created="Fri, 15 Sep 2023 18:12:13 +0000"  >&lt;p&gt;Yes it&apos;s the one opened after clicking install&#160;&lt;/p&gt;</comment>
                            <comment id="5707621" author="JIRAUSER1256529" created="Fri, 15 Sep 2023 16:07:46 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jacasarin%40funcionpublica.gob.mx&quot; class=&quot;user-hover&quot; rel=&quot;jacasarin@funcionpublica.gob.mx&quot;&gt;jacasarin@funcionpublica.gob.mx&lt;/a&gt; Can you just quickly confirm that the log file was from a session in which you clicked on that &#8220;Install&#8221; button (and that that log file was generated after you clicked it)?&lt;/p&gt;</comment>
                            <comment id="5707606" author="JIRAUSER1274912" created="Fri, 15 Sep 2023 16:05:26 +0000"  >&lt;p&gt;Log file attached&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks&lt;/p&gt;</comment>
                            <comment id="5706438" author="JIRAUSER1256529" created="Fri, 15 Sep 2023 09:29:01 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jacasarin%40funcionpublica.gob.mx&quot; class=&quot;user-hover&quot; rel=&quot;jacasarin@funcionpublica.gob.mx&quot;&gt;jacasarin@funcionpublica.gob.mx&lt;/a&gt; Could you please attach a log file for a session in which this happens, as described in &lt;a href=&quot;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/?&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/?&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5704728" author="dbeng-pm-bot" created="Thu, 14 Sep 2023 16:37:41 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jacasarin%40funcionpublica.gob.mx&quot; class=&quot;user-hover&quot; rel=&quot;jacasarin@funcionpublica.gob.mx&quot;&gt;jacasarin@funcionpublica.gob.mx&lt;/a&gt;, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. &lt;/p&gt;

&lt;p&gt;Please review your issue to ensure you&apos;ve included your environment details and have attached relevant logs (with any sensitive data redacted), so that we&apos;re best able to provide you a timely and thorough response. Thanks again!&lt;/p&gt;</comment>
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                            <attachment id="476311" name="65047861e05133d019d87010_log.gz" size="5163" author="jacasarin@funcionpublica.gob.mx" created="Fri, 15 Sep 2023 16:03:07 +0000"/>
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