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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[COMPASS-7256] Compass Screen getting Blank after Hitting find mult</title>
                <link>https://jira.mongodb.org/browse/COMPASS-7256</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;What is going wrong? What action would you like the Engineering team to take?&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Please be sure to attach relevant logs &lt;em&gt;with any sensitive data redacted&lt;/em&gt;.&lt;/b&gt;&lt;br/&gt;
&lt;em&gt;How to retrieve logs for: &lt;a href=&quot;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Compass&lt;/a&gt;; &lt;a href=&quot;https://www.mongodb.com/docs/mongodb-shell/logs/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Shell&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;StepstoReproduce&quot;&gt;&lt;/a&gt;&lt;b&gt;Steps to Reproduce&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;How could an engineer replicate the issue you&apos;re reporting?&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ExpectedResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Expected Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;What do you expect to happen?&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;ActualResults&quot;&gt;&lt;/a&gt;&lt;b&gt;Actual Results&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;What do you observe is happening?&lt;/font&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;AdditionalNotes&quot;&gt;&lt;/a&gt;&lt;b&gt;Additional Notes&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;font color=&quot;#505f79&quot;&gt;Any additional information that may be useful to include.&lt;/font&gt;&lt;/p&gt;</description>
                <environment>OS:&lt;br/&gt;
node.js / npm versions:&lt;br/&gt;
Additional info:&lt;br/&gt;
</environment>
        <key id="2450116">COMPASS-7256</key>
            <summary>Compass Screen getting Blank after Hitting find mult</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="1" iconUrl="https://jira.mongodb.org/images/icons/statuses/open.png" description="">Open</status>
                    <statusCategory id="2" key="new" colorName="default"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="adityendra97@gmail.com">Adityendra Kumar Singh</reporter>
                        <labels>
                            <label>needs-prioritization</label>
                    </labels>
                <created>Mon, 25 Sep 2023 09:47:19 +0000</created>
                <updated>Tue, 26 Sep 2023 14:50:29 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="5730444" author="JIRAUSER1275219" created="Tue, 26 Sep 2023 07:23:12 +0000"  >&lt;ul&gt;
	&lt;li&gt;Compass Version 1.39.4 (1.39.4)&lt;/li&gt;
	&lt;li&gt;8384 files are in this directory&lt;/li&gt;
	&lt;li&gt;If opened the same collection in different tab&lt;/li&gt;
	&lt;li&gt;Does the issue persist after restarting your computer? ==&amp;gt; I&apos;m facing this issue before and after restart&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5729411" author="rhys.howell" created="Mon, 25 Sep 2023 19:51:26 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adityendra97%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;adityendra97@gmail.com&quot;&gt;adityendra97@gmail.com&lt;/a&gt; Thanks, the log file is useful. We&apos;ll look into the issue, a few more questions that might help us debug:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Which Compass version are you using?&lt;/li&gt;
	&lt;li&gt;About how many files exist in the `/Users/XXYYZZ/Library/Application Support/MongoDB Compass/RecentQueries/` folder?&lt;/li&gt;
	&lt;li&gt;The error we&apos;re seeing is `EMFILE: too many open files`. Could it be possible that another application is using all of your possible file descriptors?&lt;/li&gt;
	&lt;li&gt;Does the issue persist after restarting your computer?&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="5728354" author="JIRAUSER1275219" created="Mon, 25 Sep 2023 15:34:37 +0000"  >&lt;p&gt;Hi Rhys Howell, Have added the log file in attachment section. please find from there for your information&lt;/p&gt;</comment>
                            <comment id="5727877" author="rhys.howell" created="Mon, 25 Sep 2023 14:04:04 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adityendra97%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;adityendra97@gmail.com&quot;&gt;adityendra97@gmail.com&lt;/a&gt; - thanks for opening the issue. To help us debug the issue can you give us the log file from Compass when this error occurs?&lt;br/&gt;
To get the log file: open the &quot;Help&quot; menu -&amp;gt; Click &quot;Open Log File&quot; -&amp;gt; Click &quot;Extract and open as .txt&quot;. Then can you share that here? Be sure to retract any sensitive information.&lt;/p&gt;</comment>
                            <comment id="5727177" author="JIRAUSER1275219" created="Mon, 25 Sep 2023 09:49:50 +0000"  >&lt;p&gt;I&apos;m using Mac Compass, When I hit the find button multiple time then the screen getting blank. I attached the screenshot for your reference&lt;/p&gt;</comment>
                            <comment id="5727170" author="dbeng-pm-bot" created="Mon, 25 Sep 2023 09:47:21 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adityendra97%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;adityendra97@gmail.com&quot;&gt;adityendra97@gmail.com&lt;/a&gt;, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. &lt;/p&gt;

&lt;p&gt;Please review your issue to ensure you&apos;ve included your environment details and have attached relevant logs (with any sensitive data redacted), so that we&apos;re best able to provide you a timely and thorough response. Thanks again!&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="478249" name="650fe2a2ff8d60c754f72a12_log.txt" size="101087" author="adityendra97@gmail.com" created="Mon, 25 Sep 2023 15:32:54 +0000"/>
                            <attachment id="478139" name="Screenshot 2023-09-25 at 3.04.04 PM.png" size="99926" author="adityendra97@gmail.com" created="Mon, 25 Sep 2023 09:48:04 +0000"/>
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