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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[COMPASS-7365] Login to atlas does not work</title>
                <link>https://jira.mongodb.org/browse/COMPASS-7365</link>
                <project id="13182" key="COMPASS">Compass </project>
                    <description>&lt;h3&gt;&lt;a name=&quot;ProblemStatement%2FRationale&quot;&gt;&lt;/a&gt;&lt;b&gt;Problem Statement/Rationale&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;I click the &quot;AI Generate Query&quot; button:&lt;/p&gt;

&lt;p&gt;Sign in failed&lt;/p&gt;

&lt;p&gt;listen EADDRNOTAVAIL: address not available fe80::1:27097&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Where did I put my login anyway? There is no account button anywhere.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>OS: MacOS 13.1&lt;br/&gt;
</environment>
        <key id="2479889">COMPASS-7365</key>
            <summary>Login to atlas does not work</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="klaus@kobald.com">Klaus Kobald</reporter>
                        <labels>
                    </labels>
                <created>Fri, 20 Oct 2023 13:49:21 +0000</created>
                <updated>Wed, 29 Nov 2023 11:06:03 +0000</updated>
                            <resolved>Wed, 29 Nov 2023 11:06:03 +0000</resolved>
                                    <version>1.40.4</version>
                                    <fixVersion>No version</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="5882600" author="klaus@kobald.com" created="Wed, 15 Nov 2023 17:10:45 +0000"  >
&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;yes. That was the problem.&lt;br/&gt;
I think this entry was there since years for some reason.&lt;/p&gt;

&lt;p&gt;Seems to work now!&lt;br/&gt;
Thanks&lt;/p&gt;

&lt;p&gt;&amp;gt;&lt;/p&gt;
</comment>
                            <comment id="5882316" author="JIRAUSER1256529" created="Wed, 15 Nov 2023 15:53:50 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=klaus%40kobald.com&quot; class=&quot;user-hover&quot; rel=&quot;klaus@kobald.com&quot;&gt;klaus@kobald.com&lt;/a&gt; Is it possible that your &lt;tt&gt;/etc/hosts&lt;/tt&gt; file contains an entry that maps localhost to fe80::1, in addition to ::1 and 127.0.0.1? If yes, do you happen to know how that was added to that file (I don&apos;t think it&apos;s standard on macOS to include that there)?&lt;/p&gt;</comment>
                            <comment id="5858008" author="klaus@kobald.com" created="Mon, 6 Nov 2023 17:55:38 +0000"  >
&lt;p&gt;Here is the log.&lt;br/&gt;
I did not manage to attach it in the issue tracker.&lt;/p&gt;



&lt;p&gt;&amp;gt;&lt;/p&gt;
</comment>
                            <comment id="5856067" author="JIRAUSER1261456" created="Mon, 6 Nov 2023 09:51:17 +0000"  >&lt;p&gt;Is it possible that you can attach some log files? &lt;a href=&quot;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/docs/compass/current/troubleshooting/logs/&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="5856063" author="JIRAUSER1261456" created="Mon, 6 Nov 2023 09:49:14 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=klaus%40kobald.com&quot; class=&quot;user-hover&quot; rel=&quot;klaus@kobald.com&quot;&gt;klaus@kobald.com&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Do you have any local firewall that might be blocking access to the port?&lt;/p&gt;</comment>
                            <comment id="5803135" author="klaus@kobald.com" created="Tue, 24 Oct 2023 19:35:36 +0000"  >
&lt;p&gt;hi,&lt;br/&gt;
I checked.&lt;br/&gt;
Does not look like there is a service on that port.&lt;/p&gt;

&lt;p&gt;(base) klausk@MacBookM1Klaus ~ % telnet localhost 27097&lt;br/&gt;
Trying ::1...&lt;br/&gt;
telnet: connect to address ::1: Connection refused&lt;br/&gt;
Trying fe80::1...&lt;br/&gt;
telnet: connect to address fe80::1: Connection refused&lt;br/&gt;
Trying 127.0.0.1...&lt;br/&gt;
telnet: connect to address 127.0.0.1: Connection refused&lt;br/&gt;
telnet: Unable to connect to remote host&lt;/p&gt;



&lt;p&gt;just to make sure we are talking of the same thing - I clicked &lt;br/&gt;
&#65532;&lt;br/&gt;
...&lt;br/&gt;
&#65532;&lt;/p&gt;

&lt;p&gt;best,&lt;br/&gt;
Klaus&lt;/p&gt;



&lt;p&gt;&amp;gt;&lt;/p&gt;
</comment>
                            <comment id="5802975" author="rhys.howell" created="Tue, 24 Oct 2023 18:46:40 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=klaus%40kobald.com&quot; class=&quot;user-hover&quot; rel=&quot;klaus@kobald.com&quot;&gt;klaus@kobald.com&lt;/a&gt; - we currently use the port `27097` as our default for our authentication redirect. Do you have something already running on that port? If so can you try turning it off and then see if the login works?&lt;/p&gt;

&lt;p&gt;It&apos;s something I&apos;m thinking we should work around on our end; we should check to see if that port has something running on it before we start listening there. I&apos;m going to update the ticket title to reflect that. Thanks for opening the issue!&lt;/p&gt;</comment>
                            <comment id="5794750" author="dbeng-pm-bot" created="Fri, 20 Oct 2023 13:49:23 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=klaus%40kobald.com&quot; class=&quot;user-hover&quot; rel=&quot;klaus@kobald.com&quot;&gt;klaus@kobald.com&lt;/a&gt;, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. &lt;/p&gt;

&lt;p&gt;Please review your issue to ensure you&apos;ve included your environment details and have attached relevant logs (with any sensitive data redacted), so that we&apos;re best able to provide you a timely and thorough response. Thanks again!&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="485032" name="PastedGraphic-1.png" size="345155" author="klaus@kobald.com" created="Tue, 24 Oct 2023 19:35:36 +0000"/>
                            <attachment id="485031" name="PastedGraphic-2.png" size="20022" author="klaus@kobald.com" created="Tue, 24 Oct 2023 19:35:36 +0000"/>
                            <attachment id="487644" name="compass_654926c4cee7c70148e84239_log.txt" size="33028" author="klaus@kobald.com" created="Mon, 6 Nov 2023 17:55:38 +0000"/>
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