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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[CSHARP-2236] Getting Time out, Connection refused by the server (Strange behavior)</title>
                <link>https://jira.mongodb.org/browse/CSHARP-2236</link>
                <project id="10041" key="CSHARP">C# Driver</project>
                    <description>&lt;p&gt;Hi guys,&lt;/p&gt;

&lt;p&gt;I was working with Mongo DB 3.4.2, and I am facing an strange issue when accessing data from my API. The error message says:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;ClassName&quot;: &quot;System.TimeoutException&quot;,&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;        &quot;Message&quot;: &quot;A timeout occured after 30000ms selecting a server using CompositeServerSelector{ Selectors = MongoDB.Driver.MongoClient+AreSessionsSupportedServerSelector, LatencyLimitingServerSelector{ AllowedLatencyRange = 00:00:00.0150000 } }. Client view of cluster state is { ClusterId : \&quot;1\&quot;, ConnectionMode : \&quot;Automatic\&quot;, Type : \&quot;Standalone\&quot;, State : \&quot;Disconnected\&quot;, Servers : [{ ServerId: \&quot;{ ClusterId : 1, EndPoint : \&quot;ServerIp:27017\&quot; }\&quot;, EndPoint: \&quot;ServerIp:27017\&quot;, State: \&quot;Disconnected\&quot;, Type: \&quot;Unknown\&quot;, HeartbeatException: \&quot;MongoDB.Driver.MongoConnectionException: An exception occurred while opening a connection to the server.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; ---&amp;gt; System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;And we have already verified the following:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;There is no block port on the server.&lt;/li&gt;
	&lt;li&gt;The firewall is not blocking the port.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;The issue is solved by restarting the Mongo Db Service on the server, however the same issue comes up every 1 hour after restarting the service. &lt;/p&gt;

&lt;p&gt;Could you please help me with this,&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Jose &lt;/p&gt;</description>
                <environment>Test</environment>
        <key id="522860">CSHARP-2236</key>
            <summary>Getting Time out, Connection refused by the server (Strange behavior)</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="robert@mongodb.com">Robert Stam</assignee>
                                    <reporter username="Jose Solano">Jose Solano [X]</reporter>
                        <labels>
                            <label>connection</label>
                            <label>connection-string</label>
                            <label>helper</label>
                            <label>question</label>
                            <label>server</label>
                            <label>timeout</label>
                    </labels>
                <created>Fri, 6 Apr 2018 02:13:14 +0000</created>
                <updated>Fri, 5 Apr 2019 13:59:19 +0000</updated>
                            <resolved>Fri, 31 Aug 2018 21:23:11 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="1857571" author="jose solano" created="Fri, 6 Apr 2018 14:25:17 +0000"  >&lt;p&gt;Hi Robert,&lt;/p&gt;

&lt;p&gt;I was thinking that may be the installation process was corrupted, because only restarting the Mongo process on my server the connection is established, and I don&apos;t get the error for at least 1 hour. Also the mongo logs are empty.&lt;/p&gt;

&lt;p&gt;Also I noticed this in the exception message:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt; &quot;ExceptionMethod&quot;: &quot;8\nExecute\nMongoDB.Driver, Version=2.5.0.0, Culture=neutral, PublicKeyToken=null\nMongoDB.Driver.Linq.MongoQueryProviderImpl`1\nSystem.Object Execute(System.Linq.Expressions.Expression)&quot;,&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;        &quot;HResult&quot;: -2146233083,&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;        &quot;Source&quot;: &quot;MongoDB.Driver&quot;,&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;I will reinstall the service and see if this issue continue happening, I will let you know.&lt;/p&gt;

&lt;p&gt;Thanks for your help,&lt;/p&gt;

&lt;p&gt;Jose&lt;/p&gt;</comment>
                            <comment id="1857495" author="rstam" created="Fri, 6 Apr 2018 13:13:55 +0000"  >&lt;p&gt;I&apos;m not sure what could be wrong.&lt;/p&gt;

&lt;p&gt;The exception is being thrown by the .NET Framework itself, not by the C# driver.&lt;/p&gt;

&lt;p&gt;The Framework is saying the target machine is refusing the connection.&lt;/p&gt;</comment>
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